Badr Alrayes, ممثل خدمة عملاء

Badr Alrayes

ممثل خدمة عملاء

شركة مراكز الاتصال

Location
Saudi Arabia - Jeddah - As-Safa
Education
Bachelor's degree, Management information system
Experience
1 years, 6 Months

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Work Experience

Total years of experience :1 years, 6 Months

ممثل خدمة عملاء at شركة مراكز الاتصال
  • Saudi Arabia - Jeddah
  • June 2019 to November 2020

Achieverequiredcustomersatisfactionbyensuringsatisfactoryinteractionwith customers.
§ Achievingcustomerservicethroughtelephoneansweringanddealingwithdata
§ Updatetheexistingdatabase.
§ Followuponcomplaintsandensuretheyareresolved.
§ Followupandresolvebillinginquiries/issues
§ Providingservicestocustomerstoensureahighlevelofcustomersatisfactionand

Education

Bachelor's degree, Management information system
  • at كلية ينبع الجامعية
  • June 2018

courses: 1- Certified management information system Bachelor degree in

Specialties & Skills

SAP ERP
Retail Industry
Manufacturing Planning
Management Information Systems MIS
BUSINESS PROCESS
DATABASE ADMINISTRATION
time management
B2B and B2C sales
market research
CUSTOMER SERVICE
Data Entry
Negotiation
Planning
Purchasing Negotiations
Logistics
Supply Chain Management
Business Development
Management
Microsoft Office
Marketing
Preparation
Communications
Administrative
Administration
Purchasing
Procurement
Materials
Production
Quotations
Microsoft Excel

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Integrated business process in ERP SAP TERP10 (Certificate)
Date Attended:
July 2015

Hobbies

  • Fishing