General Manager (GM) / Partner
Rak and Sun Tourism
Total years of experience :20 years, 4 Months
Requested to handle the position of general management in the company in 2016, which led eventually a year later on in investing in a company 50% share
Supervising the current work force of the company staff (50 staff) and deployed fleet (30 Vehicles) providing tourism services in the northern emirates and Dubai
1- creating new markets
2- creating new products and improving current ones
3- reaching new clients
4- signing new contracts
5- implementing and polishing company policies
6- maximizing profit by expanding our service network and products
7- minimizing costs by reducing running costs, negotiating better deals, new suppliers with both better service and less cost, optimizing the productivity of the current work force and the deployed fleet for maximum efficiency and least running and maintenance costs
8- responsible for all company licensing, documentations, laws and regulations of operations and permissions requested by the government, tourism development authority and RAK RTA
9- staff daily and weekly meeting for handling business updates and operation issues
10- staff official documents, visas, residencies, offer letters, salary modifications, etc..
11-communications with banks, government entities and tourism agencies across UAE and world wide.
12- organizing and attending tourism fairs to promote company services and expanding its service network.
13- HR duties, PR duties, Accounts duties, Vehicles maintenance duties and full coverage of all business aspects and requirements.
Appointed for both positions of Operations management and Business development
due to my extensive experience in both tasks and my worth proved through my general experience in the field and the current in the same company company
- Operations wise, to follow, supervise and execute all tasks related to the operations of the company working force (100 staff) and deployed fleet (60 vehicles)
- Business development wise, i was responsible for all add-ons gained to the company by expanding our client base, creating new products, improving and updating the current ones, seeking new contracts, achieving targets of sales and services, raising the company level which took it to an above competition level in the market of the northern emirates
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
Sales and Marketing Supervisor in a company selling medical supplies and nutrition, received marketing special courses to acquire medical back ground
In my field of expertise:
- I'm Capable of managing and performing tourism operations, classic or recreation.
- Handling accounts of travel agencies.
- Creating and reviewing contracts with agents, hotels and suppliers.
- Pushing and negotiating offers.
- Planning and handling back to back groups and FITs.
- Arranging conferences.
- Work and travel packages.
- Marketing and selling tour packages.
- Using specialized software systems like Citrix ToPax and Mythos.
- Handling inbound and outgoing traffic, and that includes leisure and corporate!
- Controlling network of destinations and suppliers globally, from the states to the Far East, and Scandinavia to Australia and the pacific
Advanced Courses for English Language through Cambridge University, Certified by Egyptian Ministry of Education, i came first over 300 Multilingual from allover the world.
Faculty of Arts, Mainly Arts, languages and computer
