Baduruzzaman Seyad Faluldeen, Portfolio Manager  - Team Leader

Baduruzzaman Seyad Faluldeen

Portfolio Manager - Team Leader

Dialog Axiata PLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Portfolio Manager - Team Leader at Dialog Axiata PLC
  • Sri Lanka
  • My current job since January 2018

Achievements & Responsibilities

● Led the team to a 20% surge in overall sales revenue
● Contributed $37 million to team-generated revenue by setting clear and achievable targets, inspiring and
empowering the sales team.
● Boosted individual sales performance by 20% annually through targeted feedback, recognizing and
developing talent.
● Reduced client churn rate below 4% through effective team monitoring and proactive
engagement.Contributed 10% of revenue growth through customer retention strategies
● Evaluate and review territory strategic plans; data analysis, and territory structure. Determining root cause
for over performing / underperforming teams and appropriately addresses any issues.
● Conduct customer and territory visits (with or without Sales Managers), and attends trades shows and
conferences.
● Manage projects and assignments. Leads collaboration efforts on sales objectives with the appropriate
functional areas or operating company. Leverages teams knowledge of industry and vertical markets and
aligns such to the company's strategic initiatives.

Key Account Manager at Dialog Axiata PLC
  • Sri Lanka - Colombo 1
  • January 2012 to January 2018

Achievements and Key Responsibilities

● Identified and qualified leads in 1300 across 6 industry verticals, resulting in a 10% increase in the sales
pipeline for cross product solutions.
● Sourced $30 million in high-value partnerships through cold calling, networking, and industry events,
generating $20 million potential revenue.
● Closed $10 million deals for new cross-border solutions, exceeding target by 20%
● Onboarded 130 new clients, providing expert guidance and answering detailed product inquiries, ensuring
a smooth transition to Dialog.
● Prepared and delivered compelling presentations and proposals, securing commitments from prospective
clients.
● Managed the entire sales cycle for a portfolio of 200 B2B Large enterprise clients, acting as the primary
contact for seamless communication nurturing relationships and fostering 20% annual account growth.

Marketing Channels Strategist at Dialog Axiata PLC
  • Sri Lanka - Colombo 1
  • January 2007 to January 2012

Achievements and Key Responsibilities,

● Provide interactive industry thought leadership to Dialog partners and internal organization.
● Develop and nurture relationships with partners, identify program opportunities for enhancement and
optimization.
● Develop detailed multi-channel contact strategies and tactics with an emphasis on customer engagement
and lifetime value for partners.
● Work side-by-side with the partners in organization in providing strategic assistance and digital marketing
best practices guidance to assigned clients.
● Create presentations and recommendations to key internal and external stakeholders and executives that
influence decisions at all levels.

Education

Bachelor's degree, Marketing
  • at CHARTERD INSTITUTE OF MARKETING
  • November 2022

I'm a Associate Chartered Marketer from Institute of Chartered Marketing, United Kingdom.

Specialties & Skills

Channel Partners
Solution Selling
Tableau
Cloud Computing
CRM software
Channel expertise
Negotiation and Communication
Account Management
Client Centric Growth Strategies
Strategic Planning
Team Management

Languages

English
Native Speaker

Memberships

Chartered Institute of Marketing, United Kingdom
  • Largest Marketing Professional Body
  • November 2022

Training and Certifications

Key Account Management (Certificate)
Date Attended:
January 2021
Learning Microsoft 365 (Office 365) (Certificate)
Google Workspace Administration: Management and Reporting (Certificate)
AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: Cloud Concepts (Certificate)
CCSP Cert Prep: Cloud Concepts, Architecture, and Design (Certificate)
Date Attended:
September 2023

Hobbies

  • Badminton
    Im played school Level Badminton and Club Level Badminton