customer service
OBS Group
مجموع سنوات الخبرة :23 years, 8 أشهر
2012: customer service (until present)
Company: OBS Group
(Customer relation- direct)
• Preparing sale quotation
• Helping customer for purchase and cars service
• Assistant for direct manger
2010: sales consultant (Automobile Equipments)
Company: Wurth - JAFZ (Dubai branch) UAE
WURTH: is a German company have more than 140 branches worldwide, dealing with Hand/Electric Tools, Fasteners, silicones and foams and auto requirements
Duties: • Presenting company related products or services in a structured professional way face to face
• Maintaining and developing relationships with existing customers in person.via telephone calls and emails
• Arranging meetings with potential customers to prospect for new business
• Gathering market and customer information
• Negotiating on price and costs, delivery and specifications with buyers and manager
• Challenging any objections with a view to getting the customer to buy
• Reviewing sales performance and meet or exceed targets
• Gaining a clear understanding of customers businesses and requirements
• Making accurate, repaid cost calculation and providing clients with quotations
• Attending ream meetings and sharing best practice with colleagues
Nassir Bin Khalid AL Thane Group represents major Japanese, European and American automobile manufacturers such as Mercedes, Mitsubishi and Bosh ... etc
2006: Show room sales man (Digital & Professional Cameras and related tools)
Company: Al Salam stores (Doha _ Qatar)
Duties: • Very good knowledge of Cameras brands specifications and ability to convince
• Guiding and training customers for the right Techniques of using camera
• Fixing and troubleshooting
• Apply sales skills and techniques to achieve or exceed targets
• Take photos of customers as per requirement
• Ability to work with studio lightening to bring out the best features of customer
• Use various props and back drafts to create an appropriate photo setting
• Unfinished college study in business Administration (Bin KHaldon College - Irbid - Jordan)
• High School: Ghernata High School - Amman - Jordan (1997)