Professional Services, Financial Sector Account Manager
Saudi Business Machines
Total years of experience :23 years, 8 Months
Role:
Responsible to maintain healthy business continuity while achieving high profit targets in an entrepreneur manner. Being a medium between customers and SBM LOBs to translate customers requirements into real projects and business opportunities.
Duties:
• Delivering business & technology consultancy to customers;
• Managing relationships with all market sectors, and keeping the decision maker my supporter at the client.
• Selling Technology packages, as ERP, CRM, Asset and property management, BI & DW, Portals and DataBases, in addition to training and consultancy.
• Dealing with the Global IT companies, like but limited to Oracle, IBM, MS, SAP, Temenos, IND, Sage.
• Partnering and teaming with local and international vendors plus structuring IT consortiums to deliver the best of breed and highest value to the market.
• Ensuring that proposals are structured with the highest standards, and meeting customer real needs.
• Providing the market with the most recent technologies and know how;
• Assisting Customers in preparing their Business Requirement Documents, and helping them to design their solutions.
• Lead client engagements and ensure that projects are executed within the budget and required timeframe and to complete customer satisfaction to ensure follow-up business.
Achievements and sample projects:
• 2012, 2013 SBM Sales Champion.
• Achieved quotas ranging around USD 10M.
• Zain Sieble Loyalty Management System,
• Riyad Bank Internet Banking,
• Enaya Insurance ERP and Infrastructure,
• JP Mogan Enterprise Content Management on Filenet,
• SADAD SAP ERP,
• Riyad Bank Sterling B2B and
• Al-Rajhi Bank Sterling B2B.
Managed all financial operations for a small sized public company, reporting all financial activities to the Management, Bard, and other regulatory bodies.
Duties:
• Maintained accurate financial records and ability to prepare clear and accurate reports for informational, auditing and operational use, while applying the needed accounting standards;
• Reviewed the annual financial budget and cash flow plan, and insuring its compliance with the projected functional targets;
• Collected, analyzed and modeled financial information to come up with prudent investment decisions. Such as buying a new asset, recording an equity investment or debt investment.
• Managed payables and receivables to meet commitments and requirements;
• Managed preparation of the monthly and annual P&L account, Balance Sheet and Cash Flow statements
• Liaised with auditors to present annual statement of account to the Board;
• Delivered MS Dynamics ERP (Finance, HR and CRM), at all phases from gathering requirements through bidding till the go Live phase.
• Develop management, narrative, and statistical reports for private and regulatory agencies. To ensure compliance with all relevant company and governmental regulations and restrictions;
• Develop and discuss complex financial reports for forecasting, trending, and results analysis.
• Assuring that all investments procedures comply with the investment policy
Achievements:
• Full delivery for the MS Dynamics Axapta ERP for Finance, HR and CRM
• Financial Analysis for the financial crisis and its impact on the company, through financial modeling.
Extra Role as Secretary of the Board of Directors (Sep/2008- May/2009)
• Handling meetings legal requirements.
• Maintaining all arrangements regarding general assembly meetings.
• Suggesting the meeting agenda as business requires.
• Securing the board in the financial issues, and regulatory patterns.
Senior Analyst - Loan Initiation (March/2007- Aug/2008)
• Underwriting insurance applications received from banks.
• Monitors, analyses and reports on the implementation of loan policies and procedures.
• Analyses portfolio performance on monthly basis and submits recommendations to the Credit Manager.
• Applied Basel II operational and credit framework in the company.
• Screening the loan insurance portfolio of the company to affirm that risks are at the minimal level,
• Developing the products to be constantly competitive in filing customer needs, in addition to assure that these products harmonize Basel ΙΙ framework,
• Constructing and negotiating agreements with the clients, and keeping them comfortable with the professional standards set by the company to comply a very high lending quality,
• Training company's clients on the products.
Role:
Senior Credit position within the branch, where I was responsible for all credit assessments and product promotion.
Duties:
• SME’s and large corporate.
• Followed up all loans approved by Head Office with occasional site inspection.
• Files and maintains all records and information on lending operations.
• Regularly inspects the credit departments in branches.
• Compiles summary of key information and date on each loan to be submitted to Head Office.
• Prepares and sends all terms of offer on each loan cleared by the Head Office Credit Committee to the Branch.
• Responsible for the hole housing lending process (credit and operations control) of the bank,
• Initiated Basel ΙΙ credit risk framework in the bank, until it was held by the risk department,
• Developed many of the available and new products, especially in credit cards and housing loans business,
• Reduced repayment default to the minimum due to the updated revision to the collection techniques and allowances procedures.
Role;
As a Pioneer in Arab Bank, I was selected to be part of the Retail Transformation where I joined the Credit department to build policies and products for all retail divisions. I was part of the Loan Origination Automation Team, and Siebel CRM project, In addition to my role in consumer lending credit.
Duties:
• Analyzed huge number of credit reports of all retail products,
• Witnessed and contributed the retail business renovation in Arab Bank.
• Assisted in building the email central storing system,
• Developed bank’s products to be competitive over other banks, and fulfill bank's customer needs.
• Trained branches employees for new products.
• Responsible of all the self-services produced by the bank such as; Internet Banking, Phone Bank, WAP banking, SMS Banking and ATM cards,
• Expanding the No. of credit card holders from the bank clients,
• I was the contact person for the bank in all the electronic channels established with our clients including the Email and the web-based information.
- Selling bank services to new clients,
- Marketing services to new clients in new disciplines by (phone, personal visits, presentations, etc.),
- Introduced and got experienced on how to design and perform projects.
- Scanned images and pictures then make a little processing.·
Entering data in both Arabic and English languages.
- Publishing theses data and images into the Web Page.
·I was responsible for all arrangements related to tourist groups. ·
Closing all the financial affairs related to the tourist groups.
Expected to pass level 1 in june 2008.
still undergraduate