Sales Senior
lamborghini
Total years of experience :9 years, 11 Months
• Set up appointments and maintained organised diary.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Listened to customer needs and desires to identify and recommend optimal products.
• Achieved all quarterly targets.
• Managing all sales for limited units.
• Serve as Lamborghini representative for VIP clients and exhibit a professional demeanor to assist them whenever requested.
• Oversaw diverse account portfolio, including daily outbound calls to identify services addressing primary needs.
• Ensure pre-delivery inspections and proper documentation of the sales transaction.
• Maintained positive, productive professional client relationships for continued loyalty and consistent investment.
• Handling website leads and Phone inquiries with following up to ensure their presence in the showroom.
• Enhance promotions to clear old stocks.
• Liaise with finance and insurance in order to close the deal.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Researched and updated all required materials needed for firm and partners.
• Monitored multiple databases to keep track of all company inventories.
• Maintain close contact with prospect customers, make sales calls and visit them to suit their schedule (convincing, introduce and follow up).
• Ensure pre-delivery inspections and proper documentation of the sales transaction.
• Participate in seasonal sales campaigns and promotions to maximize sales penetration.
• Looking after show room display to make sure all the products are on floor.
• Researched and updated all required materials needed for firm and partners.
• Assisted various business groups with document organization and dissemination during acquisitions.
• Handled around 300 agents in UAE/Middle east.
• Supported brokers/agents to add value on sale.
• Organized sales events with relevant departments.
• Sourcing potential agents local/international.
• Organize private events to draw international investors.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Daily report with Brand Manager & General Manager.
• Supervision of daily operations.
• Accepted and processed cash and card payments.
• Managed the smooth operation of customer service.
• Responsible for monthly and annual business growth volumes for The Dubai Mall branch.
• Build customer loyalty through continuous updates and advise thus an increase in customer referrals.
• Manage customer requests and concerns to help build loyalty to the brand.
• Feed in customer feedback to the head office as and when required for service or product improvements.
• Identify and implement service improvements in conjunction with other branch sites to increase customer satisfaction.