Bahaa Ezzy

• Set up appointments and maintained organised diary.

• Fostered relationships with customers to expand customer base and enhance loyalty and retention.

• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Listened to customer needs and desires to identify and recommend optimal products.

• Achieved all quarterly targets.

• Managing all sales for limited units.

• Serve as Lamborghini representative for VIP clients and exhibit a professional demeanor to assist them whenever requested.

• Oversaw diverse account portfolio, including daily outbound calls to identify services addressing primary needs.

• Ensure pre-delivery inspections and proper documentation of the sales transaction.

• Maintained positive, productive professional client relationships for continued loyalty and consistent investment.

• Handling website leads and Phone inquiries with following up to ensure their presence in the showroom.

• Enhance promotions to clear old stocks.

• Liaise with finance and insurance in order to close the deal.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Researched and updated all required materials needed for firm and partners.

• Monitored multiple databases to keep track of all company inventories.

• Maintain close contact with prospect customers, make sales calls and visit them to suit their schedule (convincing, introduce and follow up).

• Ensure pre-delivery inspections and proper documentation of the sales transaction.

• Participate in seasonal sales campaigns and promotions to maximize sales penetration.

• Looking after show room display to make sure all the products are on floor.

• Researched and updated all required materials needed for firm and partners.

• Assisted various business groups with document organization and dissemination during acquisitions.

• Handled around 300 agents in UAE/Middle east.

• Supported brokers/agents to add value on sale.

• Organized sales events with relevant departments.

• Sourcing potential agents local/international.

• Organize private events to draw international investors.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.

• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Daily report with Brand Manager & General Manager.

• Supervision of daily operations.

• Accepted and processed cash and card payments.

• Managed the smooth operation of customer service.

• Responsible for monthly and annual business growth volumes for The Dubai Mall branch.

• Build customer loyalty through continuous updates and advise thus an increase in customer referrals.

• Manage customer requests and concerns to help build loyalty to the brand.

• Feed in customer feedback to the head office as and when required for service or product improvements.

• Identify and implement service improvements in conjunction with other branch sites to increase customer satisfaction.