Account Manager
natgaz
Total years of experience :12 years, 10 Months
-Conduct extensive follow-up with existing clients to track satisfaction levels; identify and qualify additional opportunities; build and maintain effective, long-term relationships.
-Assumes a consultative role in assessing and interpreting client needs; offers client effective value propositions to grow and retain business
-Stay up-to-date on the latest competitive information and market trends
-Responsible for establishing and building strong relationships with clients and prospects, by listening to their needs and providing valuable advertising, event and lead generation solutions.
-Coordinate with the team to close deals and act as relationship manager between the team and companies.
-Report to management and come up with solutions to improve sales cycle
Worked on a project which has the potential to raise IQA persistency rate from 78.58% to 95%.
Produced USD91, 038 as renewals and approximately USD12, 450 as new business in less than two quarters.
I Demonstrated the ability to gain customer trust and provided excellent follow up with the Sales forces.
Developed field sales action plans and following up on work results.
Determined charges for services requested, collect deposits or payments, and/or arrange for billing.
Conferred with customers by telephone or in person in order to provide information about policies and services, to take orders or cancel accounts, or to obtain details of complaints.
Conducted companies and industrial research, foreign currency fluctuation research to assist in portfolio design and prepared daily bond data in the market
Communicate effectively on all levels and acquire leadership skills in the banking industry to become an initiator of change by making complex and difficult decisions using modern finance, marketing and management analysis methods Core Courses: Treasury Management Capital Markets Investment Banking International Banking and Finance Portfolio Management Micro-Macroeconomics