Prodcut Manager
Telecom Enterprise
Total years of experience :13 years, 1 Months
Managing the entire product line life cycle from strategic planning to tactical activities
Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
Analyzing potential partner relationships for the product.
Good experience in Operation and Maintenance of GSM - Networks
• Good experience in Commissioning, Troubleshooting & Up gradation of the PDH Microwave Links IDU/ODU’s (NEC & huawei).
• Good experience in Troubleshooting and Maintenance of Microwave links
• Good experience in performing Corrective Maintenance, Fault Rectification & Alarm Handling.
• Basic knowledge of SDH-Node
- Responsible for negotiating, concluding and maintaining the GSM Roaming agreements with 400 operators around the world like ( Vodafone Group, AT&T, T-Mobile Group, Orange Group, Telefonica O2 Group … etc).
- Responsible for responding, maintaining all GSM Associations correspondence.
- Proficiency in testing on all services: GSM (IR24), GPRS (IR35), CAMEL (IR32, IR60), 3G (IR50)
Dec 2011 till now: Al Waad company for medical instruments (Position: Product Specialist)
Amman-Jordan
Main Duties: - Involved dealing with the cardiac and neural catheters and supplements and assessing
their symptoms and recommending usage accordingly with the supervision of the doctors.
- Stock inventory and procurement
- Organizing the delivery and the replenishment of stock
- Providing good customer service with all products in private and public hospitals
- Developing a good relationship with regular customers
Nov 2012: Medical Conference of the Royal Medical (Position: Event Coordinator)
Services at Dead sea, Jordan
Main Duties: - Organizing and coordinating the medical instrument of Al Waad company in this
medical event
- Assisting with all administration and preparation for the event including research and design.
- Working closely with management to plan and coordinate major campaigns.
- Providing a fast and good donor services
- Working well under pressure during busy campaign season
- Able to meet all tasks
Feb Dec 2011: 3G Optimization at Nokia-Siemens Networks (Position: Trainee Engineer)
(Huawei equip.) Zain-Jordan
Main Duties: - Involved dealing with KPI Monitoring & Analyzing for RNC and Cell level.
- Assisting in the Site acceptance report with full analysis for new sites
- Antenna optimization to improve coverage, reduce pollution and solve congestion.
- Analyzing cells with high CS/PS RF Losses & CS/PS Abnormal Losses
- Analyzing cells with low RRC/RAB/HSDPA Success Rate
- Field Drive Test for worst cells
- Analyze DT logs using TEMS by locating area's with bad RSCP, Ec/No, poor cell dominance, SHO
factor, missing neighbors, scrambling Code coverage
- Neighbor optimization between carriers and Multi layers, including intra/inter freq. & RAT neighbor
definition and using statistics to determine missing nbrs.
- Check HSDPA site performance after implementing second carrier
- I was able to learn quickly to meet the job demands
March 2013 - September 2013 Talal Abu Ghazaleh knowledge society TAG-KS, Jordan Marketing Diploma (300) hours long running over five months Diploma contains specialized courses (Marketing Research, Marketing Management, Personal Selling, Service Marketing, International Marketing, Marketing Strategies, Branding and Brand Management, Consumer Behavior, Quantitative methods in Marketing, Sales Management and Social Media) and soft skills courses (Communication Skills and Time Management, Presentation Skills, Business Writing Skills, Customer Service and Business Etiquette, Total Quality Management, Leadership Skills and Teamwork Building and Negotiation Skills)
2007-2011 University of Science and Technology, Yemen Bachelor of Telecommunication Engineering Graduation Project Contains: The study "Automatic cop system" which stands in replacement Of old system that follows paper application style in violation that will be fully controlled by this system all time before drivers break the traffic law by a ticket that given to him at any time or place, this system targets all the societies that have problem of traffic accidents to save lives and money lost by accidents, this system covers all the street demands automatically that will provide an accurate way to avoid any wrong of strong violation on the targets.