Supervisor
Luisa Spagnoli
Total years of experience :12 years, 7 Months
• Assign employees to specific duties.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-talking reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Plan and prepare work schedules and keep records of employees` work schedule and time cards.
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the management.
• Working within established guidelines, particularly with brands.
• Responsible for security within the store and being on the lookout for shoplifters.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• communicate customer requests to management.
• assist in completing price changes within the department.
. Participate in year-end inventory and cycle counts
- Promoting newly launched products to the customers.
- Customer’s inquiries and determining what they want and what they need.
- Assisting - Watch for and recognize security risks and thefts, and know how to prevent it.
- Participation in inventory.
- Keeping the shop’s vicinity clean and presentable.
- Answered customers' questions about merchandise and advised customers on merchandise selection.
- Recommend, help locate or obtain merchandise based on customer needs and desires.
- Working with team to achieved monthly target sales.
- Ensuring customer satisfaction on service.
- Make the customer happy by ensuring product quality.
- Supervising the import and export of the product.
- Making sure the product is on time with quality control.
- Meeting the target date, dealing with the required report to the management.
Educational Habilitation Diploma
(B.A in Arabic Literature)
