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Bahaaeddin A A Abbas, lead document controller

Bahaaeddin A A Abbas

lead document controller

Royal Gardens

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Management Information System
Experience
9 years, 1 Months

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Work Experience

Total years of experience :9 years, 1 Months

lead document controller at Royal Gardens
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2019
PRO at ًُElite Graphics For Engineering Consultancy
  • United Arab Emirates - Abu Dhabi
  • October 2018 to May 2019

Work on a system Ministry of Human Resources & Emiratisation.
Work on the rental registration system for the Emirate of Abu Dhabi.
Work on the DED system. Working on the Abu Dhabi Police System, renewing the license of vehicles and others.
Completion of all government transactions related to individuals and institutions

Desktop Support Representative at UNRWA
  • Palestine - Gaza Strip
  • June 2017 to December 2017

- Follow up and solve staff problems related to computers ( software & hardware ) and printers.
- Solve employee problems related to the Internet.
- Solve e-mail problems and create archiving on Outlook.

Technical support specialist at Al-Helou hospital
  • Palestine - Gaza Strip
  • April 2017 to June 2017

- network infrastructure And follow up and find solutions.
- Follow up and solve staff problems related to computers ( software & hardware ) and
printers.
- Help staff and train them on Hospital Information System (HIS).

Administrative assistant at Palestinian Land Authority
  • Palestine - Gaza Strip
  • December 2016 to March 2017

- Entering data on land ownership contracts and checking them on the system.
- Prepare daily reports on the details of the work .
- Daily archiving documents electronically .

technical support officer at Netstream company (ISP)
  • Palestine - Gaza Strip
  • September 2015 to March 2016

- Respond to customer inquiries regarding internet service and offers available .
- Follow-up router programming and troubleshooting of Internet related issues .
- Communicate with customers to ensure quality of service and no problems.

Computer technician and sales officer at Gigabyte Company For Computer Service and Telecommunications
  • Palestine - Gaza Strip
  • November 2013 to August 2015

Education

Bachelor's degree, Management Information System
  • at University of Palestine
  • August 2009

- Business system analysis and design - Research method for IT - Information security - ERPS - Information retrieval - Operating system for administrators - Web programming

Specialties & Skills

Help Desk Management
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Customer Care
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Data Entry
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Networks
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IT Technical Support
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ANALYTICAL SKILLS
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CCNA
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INFORMATION SECURITY
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INFORMATION TECHNOLOGY
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JAVA
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EMAIL
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DATA ENTRY
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HELP DESK DE APOYO
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Languages

Arabic
Expert
English
Beginner

Memberships

Palestinian Information & Communication Technology Association ( PICTA).
  • Palestinian Information & Communication Technology Association ( PICTA).
  • November 2013

Training and Certifications

ITIL (Training)
Training Institute:
Background
Date Attended:
August 2018
A+ CompTIA IT (Training)
Training Institute:
Background
Date Attended:
June 2017
preparation of TOEFL (Training)
Training Institute:
Islamic University
Date Attended:
June 2013
Duration:
40 hours
Management skills (Training)
Training Institute:
UCAS
Date Attended:
November 2013
Duration:
30 hours
Culture Fluency For Programmer (Training)
Training Institute:
Mercy Corp
Date Attended:
October 2013
Duration:
30 hours
Java programming (Training)
Training Institute:
Vision Plus Company
Date Attended:
January 2012
Duration:
60 hours
Oracle Database (Training)
Training Institute:
UCAS
Date Attended:
November 2013
Duration:
120 hours
CCNA 200-125 (Training)
Training Institute:
PIT
Date Attended:
September 2013
Duration:
55 hours