bahaEldin mudathir hassan, senior technical support

bahaEldin mudathir hassan

senior technical support

apple

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of Aircraft EngineeringTechnology (HONS) Mechanical
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

senior technical support at apple
  • United Arab Emirates - Dubai
  • March 2018 to January 2021

Identify and resolve all technical issues (first time installation, setup, and updating).

Recommend new products or services or make suggestions for improvements by identifying
relevant features and benefit.

KmAccomplishes customer service and organization mission by completing related results as
needed.

Sales Executive at super crew
  • Malaysia - Kuala Lumpur
  • October 2016 to December 2017

Greets and receives customers in a welcoming manner.

Directs customers by escorting them to racks and counters.

Provides outstanding customer service.

Processes payments by totaling purchases, processing checks, cash, and store or other credit
and debit cards.

Alerts management of potential security issues.

Daily replenishing the the shop floor with the missing products

aircraft mechanical engineer at Badr airlines
  • Sudan
  • February 2015 to August 2015

.repair, inspect and the aircaraft engineer .

• Inspect and repair landing gear, fuselage, and tail with power shears, rivet gun, sheet metal breaker and electric drills.

• Read the aircraft maintenance manuals to understand the malfunction, and to determine a scope of repair or replacement.

• Test the wear and damaged components to analyse repair or replacement.

• Maintain the logbook to enter repair, maintenance and replacement details.

• Lubricate all the mechanical components for smooth functioning.

aircraft maintenance technician at Malaysia airline
  • Malaysia
  • January 2014 to June 2014

repair and inspect cracks, leak and damage aircraft engine and fuselage

Education

Bachelor's degree, Bachelor of Aircraft EngineeringTechnology (HONS) Mechanical
  • at University Kuala Lumpur Malaysian Insitute of Aviation Technology (MIAT), Malaysia
  • December 2014

excellent

Specialties & Skills

Adobe Photoshop
AutoCAD
photography
social media
Microsoft word,PowerPoint,excel
communicate with others
leadership
videography

Languages

Arabic
Native Speaker
English
Expert
Malay
Beginner
Japanese
Beginner

Hobbies

  • football nd swimming