Baharul Islam, Technical Support

Baharul Islam

Technical Support

Siemens Ltd

Location
Saudi Arabia
Education
Bachelor's degree, computer application
Experience
12 years, 1 Months

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Work Experience

Total years of experience :12 years, 1 Months

Technical Support at Siemens Ltd
  • Saudi Arabia
  • My current job since June 2017

CCTV Camera Configuration and Troubleshooting Siemens and Samsung.
•Access control of Siemens.
•Configuration of Siemens IPVR.
•Handling all Eastern Regions.
•Handling Fujitsu Workstation.
•Handling VMS Software

Technical Support at Third Eye Solutions
  • June 2016 to December 2016

Job Responsibility:
•Configuration and programming NVR and IP Camera.
•ZKTec Finger prints configurations.
•Security systems.


•Organization BTC Network, Shamiya Project Haram Makkah (KSA)

Technical Support
  • May 2014 to February 2016

Job Responsibility:
•Configure network camera, CCTV also.
•Data networking Installation and testing
•Core links and distribution links and access link Trouble Shooting.
•Creating Excel sheet for Cameras and save all data
•Testing Fiber Optic Cable with Laser Source and O.T.D.R testing.
•CCTV cameras. Patching Troubleshooting.
•Audio/Visual Systems.
•Network Troubleshooting.
•Maintain MDF, IDF and LCR, LER.
•Installation of Cisco Switches.
•Create the bill of quantity.
•Conduct connectivity configurations of Cisco switches.
•Troubleshooting & Perform network diagnostics to isolate the root cause of faults.
•Facilities provisioning; coordinate and schedule the installation of racks, setting up power, installation of Connectivity equipment at different locations.
•Co-ordinate with monitoring team for further actions or resolution to be taken.
•Resolving cabling/ transceivers issues

Technical Support Engineer at Reliant Systems
  • India
  • April 2011 to March 2013

Job Responsibility:
•Install, configure, and maintain a variety of computer terminals, Network Printer & data communications equipment
•Remote Desktop.
•Installation all operating systems.
•Connectivity between client to server.
•Network Troubleshooting.
•Handle of all network & Troubleshoot LAN, WAN Network.
•Managing Desktop, and Network Printer in entire IT Management.
•Managing and monitoring backup.(Symantec Edition)
•Planning, designing, implementing, administering, and troubleshooting of Windows server 2003, 2008.
•Administration, Configure, N/W devices Switches, Routers etc.
•Updating and monitoring IT User accounts - Troubleshooting technical problems & implementing solution
•Working on Active Directory, DNS, DHCP & other roles in Administrative Tools
•Maintenance & Management of the Critical Windows based Server Environment

Desktop Support Engineer at Ismart e-Solution (P) Ltd
  • March 2010 to February 2011

Network related troubleshooting.
•Remotely resolve client system problem
•Knowledge of Active Directory
•User administration and privilege management.
•Maintenance & Management of the Critical Windows based Server Environment
•Maintaining up to date Antivirus levels on all machines company wide
•Installation all Printers of Network Printers
•Troubleshooting Software and Hardware Problem
•Working on Active Directory, DNS, DHCP & other roles in Administrative Tools
•Install Software Drivers
•Install of various Type of software
•Upgrade Hardware
•Configure MS Outlook E-mail Account
•Resolve the System File Missing Problem
•Resolve System Slowness Problem
•Resolve System Hanging Problem
•Installation & Maintenance of LANs & WANs

Education

Bachelor's degree, computer application
  • at MCRP UniversityROOMAN Technology
  • January 2010

courses: and CCNA

High school or equivalent, computer application
  • at MCRP UniversityROOMAN Technology
  • January 2010

courses: and CCNA

High school or equivalent, computer application
  • at MCRP UniversityROOMAN Technology
  • January 2010

courses: and CCNA

Specialties & Skills

Administration
Installation
Desktop Support
Outlook
TROUBLESHOOTING
MICROSOFT ACCESS
NETWORKING
PHOTOGRAPHY
ACTIVE DIRECTORY
ADMINISTRATION
CABLING
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert
Hindi
Expert
Urdu
Expert