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Baha' Takash, Health Insurance Manager

Baha' Takash

Health Insurance Manager·Novartis

United Arab Emirates

Diploma, Insurance

Work experience

Total years of experience: 13 years, 3 months

Health Insurance Manager

March 2012 - February 2013

Novartis

Dubai, United Arab Emirates

March 2012 - February 2013

• Facilitate market access to assist in achieving both; sales and growth targets
• Accelerate and launch products sales by expanding access to certain products and maximize growth drivers
• Drive patient centricity and identify new integrated solutions that improve patient outcomes for all A brands
• Develop and contribute to producing and executing quality business plans
• Proactively manage & shape the changes in HealthCare System
• Develop sales, marketing and medical teams’ skills to better understand the health insurance market dynamics
• Managed the relationships between Novartis and the insurance sector as a major payer
• Assisted in resolving non-reimbursement of brands and products with the payers
• Design and implement chronic disease management programs and adherence programs as a collaboration between Novartis and the insurance companies

Company industry:
Pharmaceutical Manufacturing
Job role:
Management

Regional Development Manager

June 2009 - October 2011

Green Crescent Insurance Co.

Dubai, United Arab Emirates

June 2009 - October 2011

Create business plans for GCIC Special Projects including:
Structure (corporate, operations, governance)
Financial requirements (capital)
Financial Projections
Human Resources
IT requirements
Products & Services
Select country targets for entry timing and strategy
Identify and explore potential relationships with strategic partners
Establish relationships with local legislators, brokers, TPA’s and all other relevant entity in selected countries including UAE
Implementing and Monitoring role

Company industry:
Insurance & TPA
Job role:
Management

Regional Product Manager

April 2008 - March 2009

AXA Insurance Gulf

Dubai, United Arab Emirates

April 2008 - March 2009

This role enabled me give all branches throughout the GCC countries the technical support needed for developing the Life business line, in addition to sales & distribution support, especially in Credit Life.
Ended the year 2008 achieving 80%over an updated budget
Managed to role out the Group Credit Life product specifications along with the refined translation for compliance purposes.
High level of involvmenet in the process workflow, individual UW & Life claims. Also contributed to select the Reinsurance treaty to other carriers with enhancements.
Worked on SME product with a third RI for easy distribution by branches

Company industry:
Insurance & TPA
Job role:
Management

Corporate Sales Director

January 2007 - March 2008

Hikmat Yssin Group

Amman, Jordan

January 2007 - March 2008

I was hired as a retainer for HYS, the sole distributers of Samsung, Haier & Lofra Home Appliances to establish the corporate sales division, where I utilize my experties in the corporate sector to secure deals with major employers to distribute home appliances to their employees by installments.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Managing Director

August 2005 - March 2008

Conserve Insurance Brokers

Amman, Jordan

August 2005 - March 2008

As the founder of this brokerage firm, I managed to create a specialized institution for Employee benefits Insurance, with a well coherent team. We focused on quality service to clients and add a valuable layer of excellence. The spectrum of activities was extremely wide due to direct involvement in all business activities and operations.

Company industry:
Insurance & TPA
Job role:
Management

Group Manager

September 2002 - July 2005

American Life Insurance Company ( ALICO)

Amman, Jordan

September 2002 - July 2005

During my first year in this post, I’ve contributed towards:
• 90% Growth of total portfolio due to major sales acheivements
• Reduced overall delinquent premiums from 6.4% to 3.6%
• Achieved 24% growth in net profit
• Developed current PPO Network and created a second class PPO Network to suite market needs
• Reqruited and trained group administration staff, after which, they earned their promotions
• Assist in cross marketing for Telemedicine, PA, Credit Insurance & Bancassurance
• Secured the contract with Jordan Ministry of Foreign Affairs
• Applyied best underwriting practices to ensure adequacy, competetivness & profitability
• Conduct full underwriting analysis to update base rate & trend studies
• Conducted seminars for field force (Agency Channel) to help marketing group products
• Prepared budget figures and sales projections for years 2004 & 2005

Company industry:
Insurance & TPA
Job role:
Management

Customer Service Supervisor

June 1999 - August 2002

American Life Insurance Company ( ALICO)

United Arab Emirates

June 1999 - August 2002

• Monitor Service Reps on daily basis
• Arrange flow charts
• Assist in resolving complicated queries
• Receive performance reports on weekly basis
• Implement job discriptions for all service reps
• Act as focal point between sales team and back office
• Assist in benefit/ sales presentations

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Education

Life Office Management Association

November 2001

November 2001

Diploma, Insurance

United States

Associate Customer Service Certificate I acquired through text studies that covers various aspects of insurance operations

University of Jordan

May 1994

May 1994

Bachelor's degree, Law

Jordan

B.A in Law from the most & highly recognized university in Jordan

Skills

Health Insurance

Expert

Strategic Planning

Expert

Client Relationship Building

Expert

Team Building

Expert

Business Development

Expert

Microsoft Office software & Internet

Expert

Marketing Skills

Expert

Negotiation Skills

Expert

An experienced presenter & public speaker

Expert

Health Insurance

Expert

Strategic Planning

Expert

Client Relationship Building

Expert

Team Building

Expert

Business Development

Expert

Languages

English

Expert

Arabic

Expert

Memberships

Jordan Bar Association

Member

September 1994

Jordan Insurance Commission

Broker

October 2005

Training and Certifications

Certifications
Leadership
Cambridge Academy for Higher Education
Jan 2013 - Jan 2013
Strategic Thinking & Planning
Cambridge Academcy for Higher Education
Apr 2012 - Apr 2012