Camp Manager
PT. INDOCATER UNIT BP TANGGUH
Total years of experience :22 years, 4 Months
Assist Project Manager for all Catering Operation and Camp Services. Take charge for daily operation, proper procurement, quality and menu engineering, personal hygiene, maintenance facilities and also cost control.
Manage Meals Resident Camp Steenkool, for Breakfast, Lunch and Diner including daily Coffee Break based on menu cycle given by F&B Specialist, make sure follow up HACCP procedure and maintain quality food serve. Man power Food Handler are 33 kitchen, 20 Mess hall, 6 Kitchen Cleaner and 5 Bakery.
Tutoring, to manage, practice and heads all Coordinator and supervisor; Housekeeping, Food Production, Maintenance and Sport & Recreation to do their jobs with fully responsible alongside with the Company House rules which will achieve good catering operation.
Take charge for both application and control “vantage system” including Check-in and Check-out Person on board update.
Maintain good relationship with Client (British Petroleum Indonesia) to meet their expectation.
Conduct for One Day Laundry Service for Residents Camp, Shorebase Camp and Matoa Camp (average 1250 POB), Proper Laundry Chemical usage and make sure that Standard Operation follow up by Team Laundry total 24 Man Power.
Heads 24 Man Power Team Housekeeping to maintain good housekeeping practise for Camp Steenkool Rooms (average 1250 POB), Make proper Room Management both allocation and readiness for each Crew Change. Report all defect by Working Order to Partner Contractor and keep on progress tracking for maintenance request.
• Take charge for banquet operation and marketing application for both brand Italian Restaurant Panini House and Indonesian Restaurant Dapur Selera.
• Take charge for banquet operation and marketing at Aerofood ACS in flight Catering Service Airport CGK, Tangerang and Garuda Indonesia City Center.
• Take charge for table manner meal presentation for Pilot and Air Stewardes at Garuda Indonesia Training Center, Tangerang, Indonesia.
• Maintain SOP makes sure that it is follow by all partners.
• Ensure customers expectation for Service Excellent with good communication and relationship with regular customers and other new associates.
• Tutoring Leader for update promo and conduct training for all partners regarding house rules and service excellent, food quality standard serve and beverages.
• Report to General Manager for all tasks given and support other Unit PT. Aerofood Indonesia in terms of mobilization Camp support for Industrial Catering, training staff Hospital Catering (one of unit Industrial Catering) for courtesy and grooming, hygiene & safety, cost control, basic kitchen knowledge, daily operation and problem solving.
• To promote subordinates partners qualified and empowering leader to prepare them for the next level.
• Create events regular and collaborated with TV Station, Radio and Event organizer to grab the crowd and potential valued customers.
• Broadcasting social media fan pages for unit retail and unit banquet, also activities with online marketing to boost the sales.
• Opening Team Krispy Kreme Doughnuts in Indonesia since Aug 2006
• Manage of all store operation; production, processing, retail and finance
• In charge in all ingredients and supply procurement
• Report to General Manager for daily, weekly and yearly feedback
• Perform store and shift management duty
• Customers focus for brand building as one of local store marketing
• SWOT analysis and marketing program for increase profitability
• Coaching; training staff overall store's department
• Empowering staffs and overview their performance and promote candidates whom performance resulted outstanding.
• Manage overall operation and marketing application for both brand Panini House and Dapur Selera.
• Report to Executive manager for all tasks given and support other Aerofood ACS Department in terms of recruitment, training staff, promotion update and audit.
• Create Marketing Program per quarter and annually, presented to EM and execute the program as decision given.
• Marketing Promo with associates: Bank, Online Marketing discount cards and sport / leisure center.
April 2009- June 2010 PT. INDONESIA DONUT EMPIRE
Operation Manager
• Manage overall operation for both Front office house (operation) & Back office house (account details)
• In charge in recruitment staffs, house rules and Payrolls staff (finance details)
• Manage suppliers as recommended vendors from HQ, Finance agreement and create delivery system and • Report to Director & General Manager for Operation outlet.
• In charge in Marketing, collaborate promo with Banks, Coffee shops, Bakery and Associates to boost the sales performance.
September 2006- March 2009 PT.PREMIER DOUGHNUTS INDONESIA
Store Manager Krispy Kreme Doughnuts Indonesia
June 2008- March 2009 PT.PREMIER DOUGHNUTS INDONESIA
Research & Development for products Person In-charge Krispy Kreme Doughnuts Indonesia
• Product development for both food and beverages for all seasonal celebration / event of the year; such as Olympic, mother's day, Valentine, etc.
• In charge in all food costing, basic recipes for new product items ingredients
• Manage suppliers for new items to be advice to Supply dept. and Warehouse dept. to order
• Report to Brand Operational Manager & General Manager for New items proposed for seasonally event.
• Prepare for food or beverage test product proposed both products and food cost, noted the management's feedback and perfected the product according to the feedback.
• Sharing to all Store Managers, Assistant Managers and Key Staffs for new products; the methods, yields and quality maintain
August 2005 - June 2006 CV Daya Perkasa Supplier and Catering Service, Bandung.
Catering Executive Consultant
• Supervising of all catering operational service, basically from standard given.
• Supporting catering's crew and leading catering operation with proper training in order to make them more knowledgeable
• Report annually to director about catering operation.
2004 - July 2005.Ocean Tankers Pte, Ltd. Tuas, Singapore.
Catering Staff - Head Chef Trainer-
* Assisting catering manager in both financial provision budget and in some administrative work.
* Tutoring cycle menu suitable in each month for chief cook on board in vessel and some administrative skill in food production management.
* Opening catering team leader for launching new vessel in Shinnai Shipyard, South Korea. (One of projects)
September 2003- February 2004 Ocean Tankers Pte, Ltd. Tuas, Singapore.
Chief Cook
* In charge of all catering and housekeeping services on board the vessel.
* To set and prepare food for breakfast, lunch, dinner and supper for the vessel's crew on board in line with the standard menu begin given.
* To co-ordinate with Purchaser at OT office and to receive and sign receipt for all stores with careful watch over quantity and quality.
* To supervise the assistant cook and galley boy with proper training and knowledge.
* To have proper planning duty list for the assistant and galley boy to follow.
2002 -2003 Golden Tulip Strand hotel Seeduyn & Tulip Inn Amsterdam Art, The Netherlands.
Stagier
* Support the head chef in food preparation and daily operational in kitchen, included pastry.
* In charge in breakfast, lunch and dinner for regular hotel guest (half pension) and a la cart
August 2000 - February 2001
Hotel The Acacia Jakarta, Indonesia.
Stagier
• Improved skill for ice carving, fruits carving and butter carving in kitchen artist section.
• With our successful team work, manage to achieve best trainee for pastry program for month December 2000.
1998 - 2002 Bandung Hotel and Tourism Institute, West Java, Indonesia. • Diploma Degree majoring in Food Production Department