FREELANCER
Self Employed
Total des années d'expérience :7 years, 6 Mois
Design digital advertisements, banners, logos and create a brand identity as per the requirements of the client.
Simple photo editing and photo manipulation works.
Fitout & Maintenance works.
Digital Marketting and Website design.
Note : The company had shutdown in December, 2022.
1. Guide team members through preparation of drawings and item specifications.
2. Client management.
3. Preparation of shop / submission drawings as required.
4. Preparation of quotation and estimates for projects.
5. Site supervision and management.
6. Planning, scheduling and execution of works.
7. Canvassing markets for potential profitable vendors / wholesalers.
1. Supported efficiency of high operational activity levels by promptly reporting and correcting software errors.
2. Improved customer satisfaction rate by 10% by maintaining a friendly and knowledgeable approach to surpass customer expectations.
3. Improved brand image by following guidelines to process repair requests quickly and efficiently.
4. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
Note : Short-term (3 Months) Contract Job.
1. Decluttered and sorted sales database of the past 28 years.
2. Inventory Management and Accounting Database Management.
3. Created easy-to-use ERP through excel VBA.
4. Implemented newer systems to improve and streamline customer outreach and office workflow. Eg. IVR, Zoho Projects.
5. Overlooked the day-to-day maintenance and working of office networks and systems.
6. Developed, recommended and implemented strategies to improve employee work quality and efficiency.
7. Reduced costs and improved operations by analyzing processes and customer feedback.
8. Minimized discrepancies by effectively training employees on best practices, policies and procedures.
Projects Completed and Activities :
1. 2 Residential Projects.
2. Planning and Design.
3. Project Estimation and Budgeting.
4. Material Acquisition and Scheduling.
5. Site Supervision.
Core Design Projects :
1. 3 Residential Projects and 2 Commercial Projects.
2. Planning and Design.
3. Project Estimation and Budgeting.
Renovation / Extension Projects :
1. 2 Residential Renovation Projects and 3 Residential Extension Projects.
2. Analyed and assessed the sites for inefficiencies and implemented long-term solutions.
1. Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology updates.
2. Delivered feedback to primary decision-makers regarding employee performance and training needs.
3. Applied customer feedback to develop process improvements and support long-term business needs.
4. Reviewed business performance data to monitor and measure productivity, goal progress, and activity levels.
5. Onboarded new employees with training and new hire documentation.
6. Achieved or exceeded financial goals regularly by controlling expenses, optimizing schedules, and regulating inventory usage.
7. Established and updated work schedules to account for changing skill levels of staff and expected workloads.
8. Maximized performance by monitoring daily activities and mentoring team members.
Projects Undertaken :
1. STATE BANK OF INDIA, ADMINISTRATIVE OFFICE BUILDING, LUCKNOW, UTTAR PRADESH \[CONVERSION FROM HOSPITAL BUILDING TO OFFICE BUILDING\]
2. UTTAR PRADESH STATE ROAD TRANSPORT CORPORATION BUS DEPOT, NAJIBABAD, UTTAR PRADESH \[PROPOSAL FOR TENDER COMPETITION\]
Core Responsibilities :
1. Site and Building Analysis.
2. Planning and Designing.
3. Interior Design.
4. Fire & Safety Design.
5. Cost Estimation.
6. Project Accounting.
7. Site Supervision.
8. Client Management.
I was requested to intern at a design firm in the same city to oversee a project under arbitration for a bank headquarters.