Balaji Arumugam, Vice President

Balaji Arumugam

Vice President

Citibank N.A.

Location
Singapore - Singapore
Education
Master's degree, Master of Science, Information Technology
Experience
27 years, 1 Months

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Work Experience

Total years of experience :27 years, 1 Months

Vice President at Citibank N.A.
  • Singapore - Singapore
  • April 2010 to April 2024

• Orchestrated team to develop 200+ Open APIs across 15+ markets, driving Open Banking initiatives to offer Insurance and credit card services.
• Spearheaded the launch of Open Banking Regulations, fostering inter-bank data sharing across international markets.
• Optimized operational costs by 75% with payment reporting in the Sandbox portal.
• Launched partner-branded mobile apps and comprehensive API Suites, driving revenue growth in Credit Cards.
• Established UAT environment for data migration, reducing infrastructure costs by over 40%.
• Collaborated with security teams to mitigate risks, ensuring a secure operational environment.

Asst. – Vice President at Citibank N.A.
  • India - Chennai
  • December 2006 to April 2010

• Collaborated for Indias credit card system migration to Vision Plus 8.0, enhancing efficiency.

Project Director at Polaris Software Lab
  • India - Chennai
  • April 1997 to December 2006

• Directed a team of over 80 dedicated professionals.
• Spearheaded complex projects for Indias Citibank Credit Card system.
• Supported over 2 million credit cards.
• Operated within an annual budget of USD 2.5 million.
• Ensured seamless functionality and exceptional service delivery.

Education

Master's degree, Master of Science, Information Technology
  • at MK University India
  • June 2001
High school or equivalent, Higher Diploma in Software Engineering
  • at APTECH
  • January 1996

Specialties & Skills

DATA MIGRATION
APPLICATION PROGRAMMING INTERFACE (API)
OPEN BANKING
INFRASTRUCTURE
REVENUE GROWTH
DATA SHARING
C (PROGRAMMING LANGUAGE)
SERVICE DELIVERY
SYSTEM MIGRATION
BOOSTING