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BALAJI PADMICHETTY, Senior Sales Manager in Operations

BALAJI PADMICHETTY

Senior Sales Manager in Operations·KSR Handlooms Pvt ltd

India

Master's degree, Logistics & Supply Chain Management

Work experience

Total years of experience: 22 years, 11 months

Senior Sales Manager in Operations

November 2024 - Present

KSR Handlooms Pvt ltd

Chirala, India

November 2024 - Present

• Receiving customers on daily basis in store to fulfill their requirement.
• Perform inventory control to avoid over stock on regular basis.
• Ensuring racks were loaded with updated types.
• Provide excellent customers service to increase sales growth.
• Maintaining customers feedback and their suggestions in daily register
• Booking and follow up with the transport movements till it reaches
destination.
• Customers payment follow up with the team on regular basis.
• Conducting live online video facility for customers by assisting with team.
• Preparing sales report on monthly basis with team.

Company industry:
Textile & Apparel Production
Job role:
Sales

Shipping Senior Logistics Operations Executive

June 2023 - September 2024

Kato Natie Khonaini (AL-Jubail KSA

Jubail, Saudi Arabia Hybrid

June 2023 - September 2024

admin manager

Company industry:
Distribution, Supply Chain & Logistics

Manager Operations (FMCG Transports):RYK

January 2018 - January 2023

Freight Forwarders (pvt) ltd,

Chennai, India Hybrid

January 2018 - January 2023

• Taking care of Oil loading and unloading trucks from port to factory end.
• Reviewing customs documents for goods cargo clearance from port.
• When the vessel arrives in port arranging surveyor to take sample for lab
purposes.
• Trucks loaded trips tracking through gps and update in excel for internal.
• Preparing weekly and monthly reports for business developments.

Company industry:
Shipping

Manager Operations

January 2018 - June 2022

RYK Freight Forwarders (P) ltd

Chennai, India

January 2018 - June 2022

(FMCG Transports OPERATIONS MANAGER IN DAILY TRUCKS MOVEMENTS FROM PORT TO PLANT

Company industry:
FMCG
Job role:
Management

Asst Manager

January 2011 - December 2017

The Encore Pierian Logistic Business Services(P) Ltd

Chennai, India

January 2011 - December 2017

Training new associates regarding the process as well as to get software knowledge.
* Has the authority to change the work assignments of team members.
* Conduct weekly internal meetings and provide feedback regarding disciplinary activities.
* To attentive my employees by motivating them succeed and improve.
* Keep my staff in high spirits and be helpful as possible to customers and clients.
* Good dealing with customers, answering phones & manages employees.
* Overseeing and supervising company’s activities and employees.
* Monitoring the tracker of the team’s day to day activities.
CONSOL (UAE-Exports, fze):
• Received container loading plan (CLP) mail from CFS.
• Check with CFS for container& seal #.
• Based on CLP mail prepares MBL instructions send to liner.
• Check local and t/s bl’s in CLP.
• Request mail send to customer for local BL instructions.
• Prepare BL instructions in package and get confirmation from customers.
• Compare ED copies & CLC mail from CFS.
• Prepare final MBL instructions to liner. Based on CLC gross wt/total Packages/CBM.
• Generate manifest, T/S BL’s and compare with ED copies.
• Sending pre alert documents to destination with attached MBL/HBL’s & manifest.
• Receive invoice from the liner and update in package.
• Follow up surrender message with liner and sent it to our destination agent for cargo clearance
process.
SRS Liner, Road/Rail Transportation (Domestic):
* In Liner Vertical handling the entire documentation parts such as booking updation, CRO to
Customer, SI request, prepare MBL, Invoice generation, and update container activity.
* Sending pre-alert docs to destination, handle their queries communicate with all our Overseas
Agents.
* Provide vessel details to destination intimate the arrival at their end and alert them and ensure
to close the jobs in our software on time.
* Enquiring the delivery status with destination agents.
* IGM filling with DO, Invoice collection and close shipments.
* Monitoring associates in the domestic road and rail transportation documentation and
customer service desks.
* Handling the queries escalated by the associates.
* Motivating them in the daily work to complete in the appropriate time limit.
* Verification of invoices to the clients and post it in the software.
* Interacting with customers and solve their queries.
* Preparing monthly and quarterly presentation for that month’s business for Operations
reviewing.
* Following of LRs updated in package and closure for MIS every week.
* Doing Quality Check every week before the MIS Closure.
* Updating CTO for rail, completion of Rail invoices, VTC generation

Company industry:
Shipping
Job role:
Management

Asst Manager(Operations)

January 2011 - December 2017

The Encore Pierian Logistic Business Services(pvt) Ltd., (BO,

Chennai, India

January 2011 - December 2017

• Training new associates regarding the process as well as to get software
knowledge.
• Has the authority to change the work assignments of team members.
• Conduct weekly internal meetings and provide feedback regarding
disciplinary activities.
• To attentive my employees by motivating them succeed and improve.
• Keep my staff in high spirits and be helpful as possible to customers and
clients.
• Good dealing with customers, answering phones & manages employees.
• Overseeing and supervising companys activities and employees.
• Monitoring the tracker of the teams day to day activities. (UAE-Exports, fze):
• Received container loading plan (CLP) mail from CFS.
• Check with CFS for container& seal #.
• Based on CLP mail prepares MBL instructions send to liner.
• Check local and t/s bls in CLP.
• Request mail send to customer for local BL instructions.
• Prepare BL instructions in package and get confirmation from customers.
• Compare ED copies & CLC mail from CFS.
• Prepare final MBL instructions to liner. Based on CLC gross wt/total
Packages/CBM.
• Generate manifest, T/S BLs and compare with ED copies.
• Sending pre alert documents to destination with attached MBL/HBLs &
manifest.
• Receive invoice from the liner and update in package.
• Follow up surrender message with liner and sent it to our destination agent
for cargo clearance process. Road/Rail (Domestic):
• In Liner Vertical handling the entire documentation parts such as booking
updation, CRO to Customer, SI request, prepare MBL, Invoice generation, and
update container activity.
• Sending pre-alert docs to destination, handle their queries communicate with
all our Overseas Agents.
• Provide vessel details to destination intimate the arrival at their end and alert
them and ensure to close the jobs in our software on time.
• Enquiring the delivery status with destination agents.
• IGM filling with DO, Invoice collection and close shipments.
• Monitoring associates in the domestic road and rail transportation
documentation and customer service desks.
• Handling the queries escalated by the associates.
• Motivating them in the daily work to complete in the appropriate time limit.
• Verification of invoices to the clients and post it in the software.
• Interacting with customers and solve their queries.
• Preparing monthly and quarterly presentation for that months business for
Operations reviewing.
• Following of LRs updated in package and closure for MIS every week.
• Doing Quality Check every week before the MIS Closure.
• Updating CTO for rail, completion of Rail invoices, VTC generation

Company industry:
Shipping
Job role:
Management

Shipping Planner & Container Coordinator

January 2011 - July 2012

Petrochemical Co.(Al-Jubail,KSA)

Jubail, Saudi Arabia

January 2011 - July 2012

• Supervise day-to-day operations in warehouse.
• Organizing and maintaining inventory and storage area.
• Ensure shipments and inventory transactions accuracy.
• Determine staffing levels and assign workload.
• Maintain items record, document necessary information and utilize reports to
project warehouse status.
• Measuring and reporting the effectiveness of warehousing activities and
employees performance.
• Supervising loading and unloading operations.
• Proper storage of finished goods into containers for overseas exports/finished
goods for local consumption.
• Supervise counting, weighing and identifying of materials meant for
shipment.
• Check materials against customer orders, picking lists and billings.
• Check and verify materials in warehouse periodically.
• Interface with customers to answer questions or solve problems.
• Confer and coordinate activities with other departments.

Roles & Responsibilities
• Booking of containers from various shipping lines and delivered to plant.
• Managing the container yard and the space allocation.
• Container in & out Monitoring.
• Container stuffing and destuffing.
• Containers follow ups as per the vessel ETA wise.
• Co-ordinate with shipping lines and Transport Company.
• Doing GI (Goods Issue) loaded containers are out from the plant in SAP.
• Preparing COA, CQQ (i.e. Certificate of Analysis, Quality and Quantity) Based
on Marketer request
• Preparing weekly and monthly schedule.

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture

executive logistics

January 2006 - April 2008

Kemya Petrochemical Co

Jubail, Saudi Arabia

January 2006 - April 2008

SAP R/3 provides end to end solutions for logistics
manufacturing, warehouse distribution etc.
Ms-Word, Excel used for manual vouchers, packing list, gate out containers,
stickers for break bulk packing.
Roles & Responsibilities
• Preparing Packing list for EXXONMOBIL & SABIC to Order loaded by the KEMYA Plant.
• Distribution of the Packing list to various SHIPPING LINES via - Email & Fax.
• Preparing Title Transfer Document (TTD) for both marketers SABIC & EXXON.
• Creating S.S.R.S for any issue raised by the SABIC & EXXONMOBIL
• Doing PGI (Post Goods Issue) based on the confirmation from the marker-(SABIC &
EXXONMOBIL)& Shipping line.
• Generating PGI report from ASAP
• Preparing Documentation filing for both the marketers- SABIC & EXXONMOBIL according to
shipping lines and its sectors.
• Preparing Certificate of Origin Form: Form ‘A’ & Form ‘B’
• Printing of COA (Certificate of Analysis) CQQ (Certificate of Quality and Quantity) EXXONMOBIL
based on Marketer Request

Company industry:
Oil & Gas

Admin Executive (Exports)

January 2006 - April 2008

–The South India Baling Co (P) Ltd.,

Chennai, India

January 2006 - April 2008

• Sends booking requests to shipping lines
• Preparing shipping orders and shipping instructions as per customer request.
• Performs administrative duties like answering phones, updating records, and
providing excellent customer service.
• Preparing shipping documentation including packing lists, bill of lading, &
shipping manifests as per customer request.
• Maintains good customer relationships and answers any customer queries.
• Keeps organized shipping records, including statements of origin, shipping
costs, products shipped, and receipt dates.
• Troubleshoots shipping issues and customer issues that pop up regularly.
• Works well with shipping team to complete order on time.
• As per customer request maintaining original BL & release the same.
• Convincing customers to use our shipping lines for exports.
• Looking after day to day office activities and company activities.

Company industry:
Shipping
Job role:
Quality Control

Admin Executive

January 2000 - June 2005

The South India Baling Co (P) Ltd

Chennai, India

January 2000 - June 2005

Sends booking requests to shipping lines
* Preparing shipping orders and shipping instructions as per customer request.
* Performs administrative duties like answering phones, updating records, and providing excellent
customer service.
* Preparing shipping documentation including packing lists, bill of lading, & shipping manifests as
per customer request.
* Maintains good customer relationships and answers any customer queries.
* Keeps organized shipping records, including statements of origin, shipping costs, products
shipped, and receipt dates.
* Troubleshoots shipping issues and customer issues that pop up regularly.
* Works well with shipping team to complete order on time.
* As per customer request maintaining original BL & release the same.
* Convincing customers to use our shipping lines for exports.
* Looking after day to day office activities and company activities

Company industry:
Shipping
Job role:
Administration

Education

IDE at Madras University

November 2020

November 2020

Master's degree, Logistics & Supply Chain Management

India

courses: PGDCS - Orchid Soft Systems, Chennai

University Of Madras

February 2014

February 2014

Master's degree, Business Administration

India

GPA (rating): Good

GPA (rating): Good

Mba is logistics supply chain management

Madras University

September 2013

September 2013

Master's degree, Logistics

India

Orchid Soft Systems

March 1990

March 1990

High school or equivalent, Chemistry

India

Skills

Transportation

Expert

Logistics Planning

Expert

Container Shipping

Expert

Export Documentation

Expert

SAP2000

Expert

CUSTOMER SERVICE

Expert

DOCUMENTATION

Expert

FILE MANAGEMENT

Expert

MICROSOFT EXCEL

Expert

QUALITY

Expert

SHIPPING

Expert

TELEPHONE SKILLS

Expert

ADMINISTRATION

Expert

BILLING SYSTEMS

Expert

CERTIFIED LOTUS PROFESSIONAL

Expert

Transportation

Expert

Logistics Planning

Expert

Container Shipping

Expert

Export Documentation

Expert

SAP2000

Expert

CONTAINERIZATION

Intermediate

CONFIDENT COMMUNICATOR

Intermediate

DOCUMENT PROCESSING

Intermediate

BOOKING SALES

Intermediate

LOGISTICS

Intermediate

MOTIVATIONAL SKILLS

Intermediate

PETROCHEMICAL

Intermediate

RESULTS FOCUSED

Intermediate

TRANSPORTATION MANAGEMENT

Intermediate

WAREHOUSING

Intermediate

Languages

English

Expert

Telugu

Beginner

Hobbies and interests

Web Surfing

Won carrom certificate Won physique competition