Manager - Operation & Maintenance
GRACE ENGINEERING AND TECHNICAL SERVICES W.L.L
مجموع سنوات الخبرة :25 years, 5 أشهر
• Team Management and Equipment Maintenance: Managed a team of 15 Supervisors & 220+ technicians and helpers in the shutdown maintenance, erection & installation, commissioning sites.
• Maintenance Procedures: Developed and implemented maintenance procedures to ensure efficient upkeep of plant equipment.
• Plant Inspections: Conducted regular assessments and inspections on work progress of plant static & rotating equipment to identify and resolve issues promptly and timely.
• Work Scheduling and Oversight: Planned day-to-day work schedules and oversaw repair and installation activities.
• Budget Management: Monitored expenses, controlled the maintenance budget, and managed relationships with contractors and service providers.
• Project Management: Managed projects from inception to execution within the Operations and Maintenance domain.
• Staff Supervision: Managed the activities of motivating, recruiting, training, and developing staff.
• Safety Compliance and Reporting: Ensured safety compliance, maintained accurate maintenance logs, and report on daily activities.
• Refurbishment and Retrofit Projects: Successfully completed numerous refurbishment and retrofit projects, improving efficiency by 21%.
• AMC Contracts and Resource Allocation: Prepared and executed AMC contracts, effectively allocating resources, and adhering to safety standards.
• Tendering and Quotations: Participated in tendering processes, prepared quotations, and made techno-commercial offers.
• Client Relations and Business Development: Attended negotiation meetings with clients, generated new business leads, and ensured timely payment follow-ups.
• Quality Assurance: Prepared ITP and SAT, FAT procedures, conducted root cause analysis, and ensured quality assurance.
• Maintenance Scheduling and Project Evaluation: Scheduled and executed maintenance tasks, evaluated project progress, and reported to management.
• Critical Site Conditions Handling: Handled critical site conditions, commissioned projects, prepared contract completion documents, and managed billing and invoicing.
• Project Planning and Execution: Responsible for planning, scheduling, and executing retrofit and refurbishment projects in the oil and gas sector. This includes defining project scope, setting deadlines, and allocating resources.
• Technical Oversight: Oversee the technical aspects of retrofit and refurbishment projects which includes reviewing designs, ensuring compliance with industry standards, and troubleshooting technical issues.
• Budget Management: Developed and managed project budgets. This includes estimating costs, tracking expenses, and making necessary adjustments to stay within budget.
• Vendor and Contractor Management: Managed relationships with vendors and contractors. This includes negotiating contracts, coordinating work schedules, and resolving disputes.
• Quality Assurance and Control: Ensured the quality of retrofit and refurbishment projects. This includes implementing quality control processes, conducting inspections, and taking corrective actions when necessary.
• Safety Compliance: Ensured all projects comply with safety regulations and standards. This includes conducting safety audits, providing safety training to staff, and implementing safety measures on site.
• Reporting and Documentation: Prepared and presented project road maps, project reports to stakeholders. This includes progress reports, financial reports, and final project documentation.
• Team Leadership: Led and managed a team of engineers and technicians. This includes providing guidance, facilitating training, and conducting performance evaluations.
• Client Relations**: Maintained strong relationships with clients. This includes communicating project updates, addressing client concerns, and seeking client feedback.
• Training and Development: Facilitated training programs for the team to enhance skills, stay updated on industry advancements, and improve overall team capabilities.
• Emergency Response: Developed and implemented emergency response plans to address urgent equipment issues and minimize downtime.
• Managed all aspects of the Mechanical seal service Centre (Quick Response Centre -QRC) providing technical and administrative support to the team of application, purchase, sales, services for continuous improvement-
• Addressed customer inquiries promptly, providing accurate information and solutions.
• By Maintaining high standards of quality in service delivery, built strong relationships with clients.
• Managed procurement processes for necessary equipment, spare parts, and supplies and inventory.
• Streamlined day-to-day operations, technicians deputation optimizing eƯiciency and resource utilization.
• Identified opportunities for process improvement and successfully implemented cost-saving measures, resulting in reduced service centre expenses.
• Prepared regular reports on key performance indicators and forecasts.
• Ensured compliance with health and safety and legal regulations.
• Coordinated swift responses to emergency situations, minimizing disruptions and ensuring client satisfaction.
• Attended critical field service on self-deputation for quicker resolution and decision making.
• Developed and executed nationwide service strategies for Flowserve mechanical seals.
• Led and mentored a team of branch service engineers and technicians.
• Organized site visits and ensured eƯicient and high-quality service to customers installation, maintenance, and repairs.
• Attended Critical trouble shooting / Emergency sites and new product installation, commissioning.
• Provided technical support for sales and design for new projects and new product development.
• Handled warranty claims and managed within budget with RCA solutions.
• Collaborated with QC for product improvement and to reduce defective PPM through complaints analysis.
• Conducted customer training and certification programs across the nation.
• Monitored service metrics and maintained accurate records.
• Prioritized sales conversion and spares enquiry sales by benchmark field service supports to drive business growth and Profitability.
• Carried out onsite erection, installation, commissioning of compressors, pumps.
• Conducted on-site troubleshooting and overhauling of pumps & Compressors based on customer complaints and chargeable installation, AMC, Troubleshooting visits.
• Led retrofit, refurbishment, assembly, and testing of pumps at the factory workshop.
• Participating in tendering process & OƯer submission for spares RFQ and providing technical support to sales Team.
• Overhaul, troubleshoot, and repair pumps and turbines on-site.
• Preparing inspection and identifying and listing materials to be re-worked / to be replaced.
• Ensure compliance with safety standards during maintenance.
• Maintain accurate records of maintenance activities and prepare assessment reports,
• Assembly of the equipment and conducting performance test as per standards.
• Assess equipment condition through field surveys and conduct energy audits.
• Collaborate with cross-functional teams and train technicians in industry best practices.
• Managed day-to-day operations of the workshop, including work schedule planning and execution.
• Led a team of service technicians and machine operators.
• Conducted overhauls and tests on various types of pumps, valves, and mechanical seals to meet industrial standards.
• Successfully implemented preventive maintenance programs, resulting in a 20% reduction in breakdowns.
• Provided training to technicians and operators on best practices in rotating equipment maintenance.
• Maintained an organized spares inventory and prepared material requisition forecasts for procurement.
Al-Shakeen and Dunken shut down projects of Qatar Energy North Field East (NFE) - Shut Down Maintenance project of Qatar Energy New Water InjecƟon on South- R Project- Ofshore ErecƟon and commissioning of rotaƟng equipment -ONGC Rabab Harweel Integrated Project - PDO, Oman Gasoline Package -3, YASREF, Yanbu, KSA Taq Taq Oil Field Pipeline To Fish Khabur - Kurdistan, Iraq Khor Mor Gas Field Expansion - Pearl Petroleum, Iraq IOCL Auto fuel Euro VI UpgradaƟon Project in Its Plants in India
Sites handled In :
KSA, UAE, OMAN, QATAR, IRAQ, EGYPT, TURKMENISTAN, THAILAND, INDIA, GABON, NIGERIA, MOZAMBIQUE, BANGLADESH, ANGOLA.