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BALAVENI RAMANUJAM, Assistant General Manager (Compliance & Audit)

BALAVENI RAMANUJAM

Assistant General Manager (Compliance & Audit)·Kuwait India International Exchange Company

India

Master's degree, MBA (Marketing)

Work experience

Total years of experience: 37 years, 0 months

Assistant General Manager (Compliance & Audit)

January 2012 - Present

Kuwait India International Exchange Company

Al Kuwait, Kuwait

January 2012 - Present

Highlightsu**
• Played key role in streamlining AML and Compliance processes across all branches in a span of 6 months.
• Acknowledged for successful recovery of income leakage to the tune of 12000 KD and generating business of $2 Million for Jeevan Aastha policy of Life Insurance Corporation of India.
• Successfully opened 400 NRE Accounts and sourced INR 35 Billion in Fixed Deposits.
• Generated business of INR 1.5 Billion in the housing loan segment from 60 applications.
• Published a paper on the subject 'Investment: Power of Compounding' in an online Kuwait Magazine, on 15th Aug 2014.
• Selected as a Delegate to attend the 2nd Governance, Risk and Compliance Forum, held by Thomson Reuters, on 19th May 2014.

Responsibilitiesu**
• Generated awareness and ensured implementation/ compliance to Anti - Money Laundering (AML) and Know Your Customer (KYC) norms.
• Optimized resource utilization and streamlined processes to minimize leakage of audit income.
• Involved in verification/ reconciliation of remittance amount and salary of the remitter to mitigate fraudulent transactions in the remittance channel.
• Conducted day to day verification of transactions of assigned branches. Coached team members in resolution of critical issues.
• Focused on usage of appropriate research and data collection techniques aimed at effective implementation/ evaluation of organizational audit programs.
• Updated the senior management on potential business impact of identified audit related issues and non compliant areas.
• Reviewed audits completed by the audit team to ascertain performance, implementation of compliance enhancements and recommendations.
• Facilitated organizational change through implementation of audit procedures and recommendation of outcome across the company.
• Drafted/ presented detailed reports highlighting risk assessed audit recommendations based on identified non compliance and areas of improvement
• Monitored performance of the Audit Inspection team using performance review system and rendered productivity enhancement feedback.
• Groomed and mentored team members based on business requirements to ensure smooth functioning of day to day business operations.
• Conducted training sessions on Compliance and latest AML guidelines of Central Bank of Kuwait for the staff members.

Company industry:
Financial Services
Job role:
Management

Various Roles

June 1989 - December 2011

State Bank of India

India

June 1989 - December 2011

Designation Chronology u**
• July 2008: Chief Manager
• June 2005: Branch Manager
• September 2004 : Concurrent Auditor
• June 2000: Branch Manager
• June 1997: Field Officer - Credit
• June 1996: Manager
• June 1995: Field Officer - Credit
• June 1989: Customer Relation Officer

Highlights u**
• Played key role in reducing Non Performing Assets (NPA) in advances to less than 1%, suspense account volume from INR 1.9 Billion to INR 7.5 Million.
• Recipient of well run Audit Rating, Regional Topper award for cross selling of SBI Mutual Funds, SBI Life and General Insurance products, Received Top of the Table (TOT) award for generating highest business in SBI Life Premium for the Chennai circle.
• Bagged Golden Crown award for increase in credit level, Team Incentive award for achieving overall budgetary goals, Top Ten Branch Manager award (2001) out of 300 branch managers, Team Incentive award consecutively for 2 years for achieving all budgetary goals.
• Winner of national Top Agri - Gold loan award for generating Agri - Gold loan business of INR 2.6 billion in one year.
• Distinguished for opening 80, 000 savings bank account for Pondicherry Government Servants, 3000 accounts for SHG’s (with an advance of INR 14.5 million) including 300 savings bank accounts for school students, 500 NRE accounts and 140 locker accounts.
• Rated high for enhancing branch business by 200 % within a span of one year, advances by INR 3.5 billion, assisting the branch in receiving A+ r(Efficiently Run) ating in Audit & Inspection including detection/ recovery of income leakage to the tune of INR 1.8 million.
• Successfully recovered INR 4.8 million through compromise proposals.
• Presented “Workshop on Social Reforms for Self Help Groups” participated by the General Managers of public sector banks at National Institute of Rural Development for three years.
• Active participant in Green Channel Programme for Excellence on account of Best performance among Branch Managers across India in 2002.
• Designed customer relation portfolio and enhanced market share of the branch.

Company industry:
Banking
Job role:
Management

Various Roles

June 1989 - December 2011

State Bank of India

India

June 1989 - December 2011

Responsibilities u**
Chief Manager/ Branch Manager
• Focused on accomplishment of business targets in the Deposits and Advances portfolio including enhancement of net profit/ market share of the branch.
• Managed day to day operational aspects of the bank aimed at enhancing customer satisfaction through qualitative service delivery.
• Defined/ implemented process improvement initiatives, security policies and other policies aligned to organizational procedures/ statutory regulations.
• Monitored day to day financial transactions, generated various reports/ forecasts aligned to business requirements.
• Involved in management/ sanctioning of loans, mortgages, investments and account operations in compliance to organizational policies/ central bank regulations.
• Assisted customers in migrating to alternate channels to enhance business profitability.
• Conducted performance evaluation of team members and rendered productivity enhancement feedback.

Concurrent Auditor
• Participated in concurrent reviews of various areas encompassing Income, Expense, KYC, Compliance processes and related factors followed by generation of internal audit reports.
• Guided team members in drafting of reports and participated in management discussions pertaining to actions on reports of previous period and status of management action plans.
• Involved in identification and implementation of best practices aimed at resource and cost optimization.
• Assisted and monitored special reviews/ assignments conducted by external audit agencies.

Field Officer - Credit
• Maintained updated knowledge of area of operations including customer occupation, repayment pattern, external influences, customer behavior and other related factors
• Assisted the Area Manager in maintaining updated information on competition and other market trends
• Conducted area cross checks and updated semi annual negative areas list for the branches
• Verified loan approvals & utilization done by the Distribution team to ensure target customer selection and elimination of over extension of credit to the customer
• Collaborated with the management in implementation of credit policies and guidelines including rescheduling of loans based on requirements.
• Coordinated activities related to loan write off and recovery of written off loan accounts.
• Involved in identification and reporting on external/ internal frauds to stem revenue leakage.
• Generated/ updated various status reports for the senior leadership team and other stakeholders based on business requirements.

Manager - Personal Banking Division
• Performed intermediate duties and support related to branch operational activities/ financial services.
• Involved in processing of new account transactions, assisting customers in selecting various accounts and financial services including maintenance and closing of various types of accounts
• Enhanced revenue generation through cross-selling the Bank's products/ services and management of credit operations
• Groomed and mentored new employees based on business requirements.

Customer Relation Officer
• Focused on accomplishment of business targets through cross selling to existing customers and acquisition of new customers.
• Enhanced client satisfaction by rendering customized business solutions and qualitative service delivery.
• Built/ maintained productive business relationship with existing clients and prospects aimed at identification/ development of new business opportunities.
• Drafted various status reports for the senior leadership team and other stakeholders based on business requirements.

Company industry:
Banking
Job role:
Management

Education

IGNOU

June 2004

June 2004

Master's degree, MBA (Marketing)

India

The Indira Gandhi National Open University, known as IGNOU, is a distance learning national university located in IGNOU road, Maidan Garhi, New Delhi, India.

Kerala University

April 1981

April 1981

Bachelor's degree, BSc (Chemistry)

India

The University of Kerala, formerly the University of Travancore, is an affiliating university located in Trivandrum in the state of Kerala, India.

Skills

Banking Operations
Expert
Banking Operations
Expert
Treasury Management
Expert
Treasury Management
Expert
Compliance Management
Expert
Compliance Management
Expert
Fraud Management
Expert
Fraud Management
Expert
Financial Management
Expert
Financial Management
Expert
Corporation/ Operational Finance, Financial Reporting
Expert
Corporation/ Operational Finance, Financial Reporting
Expert
Accounting and Financial Management, Financial Analysis, Risk Assessment
Expert
Accounting and Financial Management, Financial Analysis, Risk Assessment
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving
Expert
Analytical Ability, Critical Thinking, Decision Making and Problem Solving
Expert
Budget control, Fund Management, Maximizing ROI
Expert
Budget control, Fund Management, Maximizing ROI
Expert
Taxation, Internal Controls/ Audits, Accounts Reconciliations
Expert
Taxation, Internal Controls/ Audits, Accounts Reconciliations
Expert
Credit negotiation-Client and financial institutions
Expert
Credit negotiation-Client and financial institutions
Expert
Risk assessment, Internal controls, Feasibility studies
Expert
Risk assessment, Internal controls, Feasibility studies
Expert
Investor Relations, Administrative Management, Policy Formulation
Expert
Investor Relations, Administrative Management, Policy Formulation
Expert
Standardizing Policies & Procedures
Expert
Standardizing Policies & Procedures
Expert
Leadership, Team Building, , Ability to work under pressure
Expert
Leadership, Team Building, , Ability to work under pressure
Expert
Compliance Management KYC and AML
Expert
Compliance Management KYC and AML
Expert
Banking Operations
Expert
Banking Operations
Expert
Treasury Management
Expert
Treasury Management
Expert
Compliance Management
Expert
Compliance Management
Expert
Fraud Management
Expert
Fraud Management
Expert
Financial Management
Expert
Financial Management
Expert

Languages

English
Expert
Hindi
Expert

Memberships

Information System Audit And Control AssociationI

1188623

January 2011

Certified associate of Indian Institute of bankers

2459663

January 1988

CERTIFIED ANTI MONEY LAUNDERING SPECIALIST

CERTIFICATE HOLDER

December 2015

Training and Certifications

Certifications
Combating Money Laundering And Terrorist Financing from Institute Of Banking Studies, Kuwait
Jan 2014
Combating Money Laundering And Terrorist Financing

Training
Certified Insurance Facilitator (CIF)
IRDA
Jul 2007
CISA (Certified Information Systems Auditor)
ISACA
Jan 2011
Certified Associate Of Indian Institute Of Bankers (C.A.I.I.B)
Indian Institute Of Bankers
Jun 1989
General Insurance Facilitator (CGIF)
IRDA
Feb 2010
Adviser Mutual Fund Investment (AMFI)
IRDA
Jan 2009

Hobbies

  • Social Works
    Rendered qualitative presentations on Entrepreneurship to Bharathidasan Girls Government College in Pondicherry, Indian Banking Scenario to the students of Government School, Kuzhithurai and Human Resource Development to MBA students of Pondicherry University.