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Balsam Alotaibi, Administration Operation

Balsam Alotaibi

Administration Operation·Saudi Investment Bank

Saudi Arabia

Bachelor's degree, ادارة اعمال

Work experience

Total years of experience: 4 years, 10 months

Administration Operation

June 2014 - July 2017

Saudi Investment Bank

Riyadh, Saudi Arabia

June 2014 - July 2017

Company industry:
Banking
Job role:
Administration

Customers service

October 2012 - May 2014

Saudi fransi bank

Riyadh, Saudi Arabia

October 2012 - May 2014

(call center) customers service by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining database .Resolving problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

جامعة الامام محمد بن سعود

September 2018

September 2018

Bachelor's degree, ادارة اعمال

Saudi Arabia

GPA (point): 3.87 out of 5

GPA (point): 3.87 out of 5

• Southern Methodist University. TX

April 2011

April 2011

Diploma, Business Administration

United States

two years bachelor degree in Business Administration

University of Oregon

June 2009

June 2009

Diploma, English language

United States

English language

New Horizons Computer Learning Centers

July 2006

July 2006

Diploma, Computer networking

Saudi Arabia

GPA (point): 3.95 out of 4

GPA (point): 3.95 out of 4

Skills

Service Management
Expert
Service Management
Expert
Customer Service
Expert
Customer Service
Expert
English
Expert
English
Expert
Computer
Expert
Computer
Expert
English Language
Expert
English Language
Expert
Service Management
Expert
Service Management
Expert
Customer Service
Expert
Customer Service
Expert
English
Expert
English
Expert

Languages

English

Expert

Arabic

Expert

Hobbies and interests

traveling