Learning And Development Assistant Manager
Saudi Fransi Capital
Total years of experience :11 years, 10 Months
•Providing loans, credit and debit cards for customers.
•Open customer accounts by recording account information.
•Served customers by providing product and service information.
•Resolving product and service problems.
•Solving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
•Recommendations of potential products or services to management by collecting customer information and analyzing customer needs.
•Contribution to team effort by accomplishing related results as needed.
•Attempt to persuade customer to reconsider cancellation.
•Providing back-up support to other group members in the performance of job duties as required.
Job responsibilities:
• Maintaining the general filing system and file all correspondence.
• Providing word-processing and secretarial support.
• Typing confidential documents on a word processing system.
• Preparing responses to correspondence containing routine inquiries.
• Greeting visitors and determine whether they should be given access to specific individuals.
• Scheduling and coordinating appointments, meetings and events, including registration and travel arrangements as necessary.
• Answering and manage incoming calls.
•Update new hires and terminations in payroll system
•Coordinates the data-processing system for payroll for the purpose of ensuring the system is operating efficiently, effectively, and accurately.
•Responsible for the coordination efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee data
•Responsible for payroll information by collecting, calculating, and entering data.
•Committed to employee confidence and protects payroll operations by keeping information confidential.
•Calculating salaries and overtime with the addition to updating new recruits and termination in payroll systems.