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Banan Abdulquddus, Fashion Consultant

Banan Abdulquddus

Fashion Consultant·Chalhoub Group

Saudi Arabia

Bachelor's degree, Science Applied Biochemistry

Work experience

Total years of experience: 7 years, 0 months

Fashion Consultant

April 2022 - Present

Chalhoub Group

Jeddah, Saudi Arabia •Hybrid

April 2022 - Present

+ Delivered personalized customer service, increasing client satisfaction and repeat business.
+ Achieved and exceeded sals targets through upselling and product recommendations
+ Recognized as a Clienteling Champion for building sirong customer relationships,
+ Awarded for outstanding performance and contribution to team success
+ Secured It place in Fluent Threads Competition (2025) for English communication skill.
Company industry:
Retail & Wholesale
Job role:
Sales

Store Manager

April 2021 - March 2022

Al-Hokair Group

Jeddah, Saudi Arabia •Hybrid

April 2021 - March 2022

+ Managed daily store operations, ensuring smooth workflow and high service standards.
+ Led and trained a team of ales associates to achieve and exceed KPIs.
+ Improved sales performance through effective merchandising and sales strategies.
Company industry:
Hospitality & Accomodation
Job role:
Management

Saleswoman - Assistant Manager

May 2019 - September 2019

Al-Hokair Group

Jeddah, Saudi Arabia •Hybrid

May 2019 - September 2019

+ Exceeded monthly sales targets and contributed to overal store revenue growth.
+ Promoted to Assistant Manager based on performance and leadership potential
+ Supported team development and implemented strategies 0 improve sales performance.
Company industry:
Hospitality & Accomodation
Job role:
Beauty and Fashion

Cashier - Customer service

May 2017 - September 2018

Landmark Group

Jeddah, Saudi Arabia •Hybrid

May 2017 - September 2018

As a cashier, I handle transactions, ensure accurate pricing, and issue receipts.
As a customer service representative, I respond to customer inquiries, provide assistance, and resolve issues to
ensure their satisfaction.
I ensure a smooth customer experience from start to finish, guiding them through the entire process to build long
term loyalty.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Cashier - Customer service.

May 2017 - September 2018

Landmark Group

Jeddah, Saudi Arabia •Hybrid

May 2017 - September 2018

+ Processed transactions accurately using POS systems.
+ Handled customer inquiris and resolve issues efficiently.
+ Ensured a smooth and positive customer experience to build loyal.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

University of Jeddah

August 2021

August 2021

Bachelor's degree, Science Applied Biochemistry

Saudi Arabia

University of Jeddah

August 2021

August 2021

Bachelor's degree, Applied Biochemistry

Saudi Arabia

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Skills

Report Preparation
Intermediate
Report Preparation
Intermediate
Microsoft Office. (Excel, Word, Powerpoint, Outlook)
Expert
Microsoft Office. (Excel, Word, Powerpoint, Outlook)
Expert
Operation skills
Expert
Operation skills
Expert
Office Administartion
Expert
Office Administartion
Expert
Strong Communication Skills
Expert
Strong Communication Skills
Expert
Attention to Details
Expert
Attention to Details
Expert
Complaint Handling & Problem Resolution
Expert
Complaint Handling & Problem Resolution
Expert
Teamwork & Collaboration
Expert
Teamwork & Collaboration
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Sales Targets Achievement
Expert
Sales Targets Achievement
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
POS system & Cash Handling
Expert
POS system & Cash Handling
Expert
Administration
Expert
Administration
Expert
BIOCHEMISTRY
Intermediate
BIOCHEMISTRY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
Teamwork
Expert
Teamwork
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Fluent Threads English Course
Bachelor's of Science
Jeddah University
Aug 2021
Show credentials
Fluent Threads
Chalhoub University
Feb 2025
Show credentials
CRVQ
Chalhoub University
May 2025
Show credentials

Hobbies

  • Reading & Online courses
  • Fitness and Healthy lifestyle
  • Volunteering
  • Product knowledge