Business Development Director
Special Solutions
مجموع سنوات الخبرة :19 years, 11 أشهر
We deal in electro mechanical projects, that includes fire fighting, fire alarms, fittings, pipes, HVAC and maintenance.
We focus and serve kingdom wise mega projects such as NEOM, etc.
I handle portfolion presentations, Strategic planing, shaping targets, cordinating, followup, closing deals, training and managing the process of delivery for products and services.
Vendor registration process follow up for bidding and tender.
Highlights:
• Played a pivotal role in improving Operation Supply in the company.
• Strategically increased the market share of the company in the assigned territory.
Responsibilities:
• Manage daily company operations to maintain revenue targets and service levels while ensuring profitability; handle credit and risk on clients granted limits.
• Oversee warehouse, inventory control, material handling, customer service, transportation and workers.
• Organize and monitor storage and distribution of goods; keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Manage full order cycle to enhance business development & ensure sustainability & customer satisfaction.
• Ensure that the right products are delivered to the right location on time, to the quality required and in the most cost effective way.
• Implement effective sales and marketing strategies including promotional activities to increase the volume.
• Identify and capitalize on new business development opportunities with existing clients and identify areas of improvement to exceed sales quotas; coordinate with sales teams to ensure growth attainment.
• Develop strategic relations with clients and ensure fulfillment of their transactional requirements; coordinate with cross-functional departments to meet client service expectations.
• Address and resolve client grievances and build a loyal client base, ensuring enhanced customer experience.
• Research and analyze market trends that impact the client base, accordingly develop and implement sales plans for acquiring new client accounts and maintaining the existing clients.
• Follow up on payments, manage cash flow, monitor aging accounts and ensure timely collection of payments.
• Coordinate with suppliers for new items & orders and forecast needs by seasons and quarter.
• Monitor operational performance according to company standards and ensure necessary actions to increase the performance levels.
• Supervise employees to accomplish their goals and ensure they meet the company policies and procedures.
I train and coach students in business courses such as Sales, marketing, distribution channels and ecommerce .
حاليا مسئول عن تطوير مشاريع صندوق الاستثمارات وكبار الشركات والمناقصات الحكومية
Responsibilities:
• Responsible to secure new customers, maintain and develop existing accounts; focused on meeting/exceeding target set in terms of contributing and generating revenue for the department.
• Conducted and reported minimum number of sales leads set by the management and transformed a minimum of those into revenue generating business.
• Promoted products and services to customers and negotiated contracts with the aim of maximizing profits.
• Built and promoted long-lasting customer relationships by partnering with them and understanding their needs.
• Regularly visited existing accounts validating company’s service levels and developed new revenue streams.
• Followed up on customer communications in a timely and professional manner.
• Supported customer service and worked closely with Operations and Documentation on the execution of customer service contracts.
• Collated market information and participated in weekly/monthly sales meetings to provide inputs.
• Coordinated with cross-functional teams to apply new government rules and policies on business operations.
Highlights:
• Efficiently maintained approval limits within 5% caps, reduced small business processing time turnover, and reviewed credit cards with a 20% increase in applications volume in 2006.
• Recognized by the CEO of the bank for achieving the 3rd honor in 7 months for the Fresh Graduate Financial Program of the bank.
Responsibilities:
• Conducted small business credit line reviews, studied credit card/auto lease exceptions and personal loan applications, evaluated risks, and reported on suspected fraud, trends in approval rates/stats.
• Reported to the senior management on the performance of exceptions portfolio.
• Performed effective analysis of credit including worthiness of applicant, loan structure, risk return, applicant operating profile including historical data on P&L performance, present financial condition and cash flow.
• Made informed recommendations to Loan Officers on granting/denying loans based on findings and prepared sufficient information to document recommendations.
• Maintained the bank's credit risk within the limits of risk tolerance. Assisted the bank in improving and developing the quality of credit applications.
• Identified and resolved system problems, tested new system releases with IT team, and organized/restructured the process between the unit and operations department.
• Participated in policy amendments, and supported audits with required annual reports and cases.
• Completed the Host2Host project with all consumer lending products.
• Prepared Aging Analysis Report for Policy and Business Dept to show policy impact on consumer segments.
دراستي متعلقه في العمليات والجودة والايزو وقد طبقت في ذلك في الخطوط السعودية