technical support
American express
Total years of experience :7 years, 1 Months
• 2003-2007 Joined American express. Worked as technical support with I.T department and moved to be working as authorizer and credit analyzer with collection department.
✓ Credit and collection
✓ Novell operating system
✓ Micros
✓ Banking systems
✓ authorization
• 2000-2003 Joined Alshaya Trading Agencies. The leading retail business in the Middle East holding various famous franchises: Debenhams, Mothercare, Bhs, Next, Milano, Starbucks etc. Worked as technical support specialist in IT Department.
• Commercial institute marketing diploma 3 years. • CompuBase institute 1. DOS and Windows, 95, 98, 9X.ME, XP, 2007 and vista 2. Microsoft Internet. 3. Computer engineering 4. Microsoft Office Group 5. Network engineering in Windows 6. Self learning ( have a good background in designing) 7. WEB designer PROFESSIONAL TRAININGS & CERTIFICATES * Ms office ( Word, Excel, Power Point, Access) from COMPUBASE Riyadh. * MOC2261 Supporting Users Running on a Microsoft XP Operation System. * MOC2262 Supporting Users Running on a Microsoft XP Operation System. * Photoshop CS * A+ Operating Systems (2003) Technologies. * DELL Certified Systems Expert Associate Desktops V4. * Microsoft Approved Course 2152: Implementing Microsoft Windows 2000 Professional and Server. * ITS2 Information Security Foundation Course. * CompTIA A+ Certified Professional. * Letter of Appreciation from SABIC Corporation for Network project.
