Account Manager
Cisco Systems
مجموع سنوات الخبرة :18 years, 7 أشهر
- Own end-customer relationships, carry legal quota and have responsibility for the growth of a
fixed set of commercial named Accounts.
- Develop/Hunt for opportunities through sales & marketing activities to end customers and with
partners to drive technology penetration in their account list.
- Collaborate with aligned sales roles to close the deals once an opportunity is identified.
- Responsible for forecasting accuracy and updating salesforce.com
- Develop and manage the relationship with a dedicated group of accounts in terms of goal
attainment (quota), customer satisfaction & market coverage.
- Develop a territory & account plan, prioritize internal and external (virtual) resources & execute
to meet or exceed sales quota.
- Position "end to end" solutions to the end customer and via Channel Partners so they can
articulate Cisco’s value to the customer.
I joined Hewlett-Packard (HP) and working at Technology Solution Group
Enterprise Servers Storage & Networking as a Sales Specialist
my job role is:
Create new HP leads and opportunities for Public Sector
Develop new potential customers
Prepare all HP financial offers
Be the primary business and marketing planning communication point of contact with HP
Develop plans for the sales team to achieve HP targeted quota
Develop in coordination with the sales team HP business plan, marketing plan and communicate these plans to HP periodically
Manage agreements with HP on special deals, opportunities, solutions certifications…etc
Update and distribute all marketing information, technology trends for all HP products to the whole company
Support sales and pre-sales organization in their relations with their counterparts at HP
I worked at Appen Pty Limited in (Sydney, Australia) as a summer casual job during pursuing my master degree. i participated as a project coordinator in in building a multi-language electronic dictionary software projects.
Role: Project Coordinator - Arabic/English Lexicons
This job gave me the opportunity to work at a multinational multicultural energetic workplace.
worked at Operation & Technology Dept. as a Special Projects - Officer
Participated in many technology and operations system projects management, HR automation, Call Center, Treasury, investments, Finance,
E-Banking
Projects:
July- Dec 2006 Project: CRM & Call Center projects implementation
Feb- Jun 2007 Project: Mobile Share Trading - Local Shares Trading System via Mobile Phones
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Also, train and supervise lower-level clerical staff.
Developed strategic thinking abilities to maximize the effectiveness of policies and business IS infrastructure, drive innovation, create leading business IS, promote the use of strategic information for decision making, and leverage the interface between management and IT. Developed and recommend IS solutions, aligning business and technical needs at both tactical and strategic levels. Learned how to plan and manage business IS projects in the context of complex and changing business environments. Conducted many research-based project in change management, investigating the reasons why transformation efforts fail in organizations.
B.S. in Management Information Systems AUGUST 2004 University of South Florida, Tampa, Florida COURSES: Database Administration Global Information System System Analysis and Design Electronic comerce Managing Information Resources Information System in Organization Web Application Development (JAVA) Strategic Management & Decision Making Business Data Communication in Networking Business Application Development (C programming) Learned the ability to analyze and solve complex business problems using the tools of information technology. Applied sound management principles to the functions of planning, organizing, coordinating, and decision-making with respect to operational and strategic activities of the Information Systems organization. Specified and communicated appropriate design and implementation requirements for systems development projects. Facilitated short, medium, and long term business goal attainment through the integration of planning and information technology functions. Learned to apply project management principles to information systems development efforts.