Associate Director – Human Resources
Red Sea Gateway Terminal
مجموع سنوات الخبرة :23 years, 3 أشهر
I drive the development and daily execution of the Human Resources team while establishing enterprise-wide HR strategies for the company. As a key advisor to the leadership team, I lead HR initiatives to cultivate an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, high standards, goal achievement, and organizational growth. I contribute strategically to departmental plans through initiatives focused on talent attraction and retention, employee and leadership development, and alignment of organizational goals.
Key responsibilities include:
- Directing the functional areas of Human Resources, including talent acquisition and retention, personnel records management, employee relations, legal compliance, benefits administration, workplace environment and engagement, job evaluation, reward and recognition, compensation management, organizational design and development, competency development, succession management, and strategic projects.
- Maintaining a highly engaging culture that motivates employees and fosters teamwork, accountability, communication, and vision.
- Developing, updating, and managing policies and procedures, and contributing to organizational strategies by identifying and researching HR issues, providing information, analysis, and recommendations for strategic direction.
- Administering HR plans and procedures for all personnel, assisting in policy development and updating employee handbooks.
- Analyzing HR metrics and trends in collaboration with the HR network to develop solutions, programs, and policies.
- Collaborating closely with executive leaders and management to advise, counsel, and provide coaching and resolutions for employee performance and management issues.
- Consulting with management and employees to enhance work environment, relationships, morale, productivity, and retention.
- Managing the HR department, resolving complex employee relations issues, and consulting on legal matters as needed.
- Planning and improving new employee orientation programs to align with company goals.
- Ensuring accurate maintenance of personnel records and compliance with HR transactions and documentation.
- Leading succession planning and talent development initiatives for key positions to support company growth and individual career paths.
- Acting as the first point of escalation, communicating business developments and organizational changes, and addressing employee concerns.
- Promoting ethical and cultural awareness through learning, development, and consultation.
- Assisting in developing, implementing, and ensuring compliance with HR policies and procedures through employee handbooks, communications, and meetings.
- Preparing reports in compliance with legislative and legal requirements or company needs.
- Communicating updates to personnel policies and procedures and ensuring adherence to compliance standards.
- Reporting weekly, monthly, and quarterly KPIs to management.
- Setting and maintaining World Class HR standards, best practices, continuous improvement, automation/systemization, and innovation to enhance HR processes, address performance, create action plans, and ensure employee training and development.
I lead, direct, and manage the Employee Relations & HR Operations Department, driving decision-making and recommending strategies as needed. I shape and allocate resources to meet current and future company needs, significantly influencing RSGT's direction, strategy, and objectives. I initiate policy changes through consultation and negotiations to address new issues effectively, conducting regular reviews to enhance resource efficiency.
Key responsibilities include:
- Driving continuous improvement by scaling departmental processes, improving information flow, building sustainable mechanisms, and innovating customer-centric solutions.
- Creating and updating policies, procedures, and guidelines as necessary.
- Developing and executing strategic plans for Employee Relations & HR Operations, ensuring compliance with internal and external requirements.
- Reviewing performance and guiding longer-term direction, strategy, and objectives.
- Implementing strategies to enhance Diversity & Inclusion within the organization.
- Collaborating with internal stakeholders on employee engagement and retention strategies.
- Coaching, mentoring, counseling, and advising management and staff on employment-related matters.
- Analyzing HR metrics, preparing reports, and providing insights for decision-making.
- Serving as the primary liaison to internal committees and working groups.
- Staying updated on industry trends and employment legislation, advising on compliance requirements.
- Continuing professional development through conferences, publications, networks, and professional organizations.
I manage the HR activities of the Consolidation project from initiation to completion, providing both project management expertise and HR insights throughout the project phases. I oversee the rollout of project deliverables for an agreed period until desired outcomes are achieved. Additionally, I facilitate internal collaboration among various business units, external consultants, and internal HR departments. I offer specialized project support to HR leaders aligned with business objectives, driving decision-making and recommending new strategies as needed.
Key responsibilities include:
- Leading the initiation and kick-off activities for specified HR projects within the Consolidation Project.
- Ensuring HR resources are effectively engaged and teams are formed at the enterprise level.
- Planning and managing schedules to ensure projects are delivered on time and within budget.
- Prioritizing tasks that impact multiple projects simultaneously.
- Taking end-to-end delivery responsibility for HR projects as per concession agreements, CPs, and Handover Protocols.
- Coordinating, reporting project status, and ensuring the stability of project-related efforts.
- Acting as the HR Project Point of Contact (POC) for communications and milestones, crafting project communication messages for various stakeholders.
- Managing multiple projects of varying scope and complexity, both system and non-system related.
- Proactively developing and implementing a HR risk management plan, guiding the team in risk assessment and management following standard processes.
- Coordinating integrated HR project resource planning, timelines, budgets, and constraints.
- Establishing effective communication mechanisms that meet the needs of team members and stakeholders at all levels.
- Communicating project status comprehensively and proactively addressing issues and risks according to plan.
- Managing project budgets, providing reporting and forecasting as necessary.
- Ensuring smooth transition of projects into deployment and production phases.
- Proactively managing issues and risks, seeking resolution and escalating as required.
I lead cultural practices and provide expertise and support in Performance Management, Employee Relations, Talent Development, Talent Acquisition, HR Compliance & Saudization, Employee Engagement, Compensation & Benefits, Payroll, and Policy Development. Reporting directly to the General Manager for KSA & Bahrain, with a functional relationship with the Board Member and Vice President of People & Culture, my responsibilities include:
- Developing and implementing strategies to enhance Diversity & Inclusion.
- Collaborating with internal stakeholders to boost employee engagement and retention.
- Managing the Performance Appraisal process and assisting in goal development.
- Coaching, counseling, and advising management and staff on employment-related matters.
- Preparing and analyzing HR metrics to support decision-making.
- Creating and updating policies, procedures, and guidelines as required.
- Serving as the primary liaison to internal committees and working groups.
- Implementing and enhancing staff recognition and reward programs.
- Participating in the exit interview process.
- Staying informed about industry trends and employment legislation to ensure compliance.
- Continuously updating industry knowledge through conferences, education, publications, networks, and professional organizations.
The IKEA HR Operations function plays a pivotal role by leading the country HR Operations team to achieve IKEA’s goals and standards while ensuring efficient and profitable operations. As a key Business Partner, I leverage a strong understanding of business and broader commercial issues to drive the business forward. I enable our leaders to attract, develop, and inspire our people through a qualitative, professional, fair, and effective HR dashboard that aligns with IKEA's values and vision.
I provide expertise to IKEA managers on internal HR performance management criteria and strategies to enhance effectiveness and engage existing talent. Our plans, focus, and efforts are directly aligned with IKEA country Business Plans and global HR directives. As HR business partners, we enable our Talent Management strategy by taking ownership of unit business KPIs, particularly HR KPIs.
I am a member of the Dhahran Store Management team, reporting directly to the Store Manager with a matrix relationship to the Country HR Manager. I lead a team of 7 professionals and serve as the HR Business Partner. My responsibilities include managing methods and processes related to staffing cost levels, HR administration, Compensation & Benefits, Employer Branding, Recruitment & Selection, Learning & Development, Management and Leadership, Succession Planning, and Career Development. I provide expertise to all Store Managers to reinforce IKEA's culture and values.
I am a member of the HR Management team at Market Company, reporting directly to the Human Resources Director. In this capacity, I lead a team of five professionals and oversee critical HR functions including Compensation & Benefits, Policies & Handbook development, HR Administration procedures, and Government Relations management. My role involves conducting extensive research and engaging in intensive communication activities to support the Market Company's Board of Directors and department heads.
I am a member of the HR Management team at Market Company, reporting directly to the Human Resources Director. In this role, I engage in extensive research and communication activities to support our efforts in recruiting and hiring talent at all levels within the organization. Additionally, I am tasked with developing and implementing a progressive learning and development framework for the company. This includes designing and leading training workshops, and working closely with line managers and staff to ensure a fair and unified approach to learning and development across the organization.
I manage the HR departments across the West, North, and South regions under the guidance of the Senior HR Manager. I am responsible for overseeing the recruitment process, ensuring effective implementation of HR policies, procedures, and programs. In my role as HR Supervisor, I provide supervision and leadership to the HR team in these regions.
Leads the HR Department in developing and implementing policies, and directs and coordinates human resources activities such as employment, compensation, labor relations, benefits, training, internal communication, and employee services. The aim is to attract, develop, motivate, and retain top talent for the organization, optimize investment in human capital, and build a culture that supports the company's strategy. Additionally, focuses on enhancing the company's image as an employer of choice.
In charge of personnel and administrative jobs, assisting the HR Manager in all phases of human resources activities related to personnel functions, employment attendance, financial affairs, housing, and immigration. Conduct interviews and process all employment requirements in accordance with HR policies and procedures. Assist in preparing, analyzing, and translating contracts, managing leaves, conducting new employee orientation, evaluating job applicants, and handling all personnel-related issues.
Additionally, oversee security and residency transactions for the King Abdulaziz Airport Security Department, including the issuance of security access badges for terminals and ramps. Handle other relevant legalization and documentation processes. Manage government relations work, including interactions with the Municipality, Ministry of Commerce, Ministry of Labor, Ministry of Interior, and Saudi Embassies. Coordinate tasks related to personnel, employee relations, and administration.
**Overview:** Earned a Bachelor of Science degree in Business Administration from King Abdulaziz University, equipping me with a solid foundation in business principles, management practices, and strategic decision-making. **Key Courses:** - Business Ethics and Corporate Social Responsibility - Financial Accounting and Management Accounting - Marketing Management and Consumer Behavior - Organizational Behavior and Human Resource Management - Operations Management and Supply Chain Management - Strategic Management and Business Policy **Projects, Achievements, and Activities:** - **Capstone Project:** Led a team in developing a comprehensive business plan for a startup venture, focusing on market analysis, financial projections, and strategic implementation strategies. - **Research Project:** Conducted a research study on Japanese Management; the possibility of its application on the Saudi Administration, analyzing industry trends and proposing strategic recommendations for business growth. - **Language Skills:** Developed bilingual proficiency in Arabic and English, enhancing cross-cultural communication abilities. **Skills Acquired:** - Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) - Strong analytical and problem-solving skills - Effective communication and presentation abilities - Team leadership and collaboration - Strategic planning and decision-making This educational experience has equipped me with a comprehensive understanding of business administration principles and practical skills essential for success in diverse business environments.
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