Business Development Manager
Closets Concept Co.
Total years of experience :12 years, 6 Months
- Conduct comprehensive assessments of our manufacturing operations, identifying areas for improvement and optimization.
- Develop and implement strategic plans to upgrade our factories, modernize equipment, and enhance production capabilities.
- Collaborate with cross-functional teams, including engineering, operations, and finance, to drive process improvements, increase efficiency, and reduce costs.
- Analyze market trends, competitor activities, and customer demands to identify new business opportunities and potential growth areas.
- Lead projects to implement new manufacturing technologies, automation systems, and process innovations to improve overall productivity and quality.
- Evaluate and negotiate partnerships, collaborations, and strategic alliances with suppliers, vendors, and technology providers to support our factory upgrading initiatives.
- Drive continuous improvement initiatives, such as Lean Manufacturing and Six Sigma, to optimize workflows, eliminate waste, and enhance overall operational efficiency.
- Develop and monitor key performance indicators (KPIs) to track progress, identify bottlenecks, and implement corrective actions to achieve manufacturing targets.
- Provide leadership, guidance, and mentorship to the manufacturing team, fostering a culture of innovation, collaboration, and continuous improvement.
- Stay updated with industry trends, emerging technologies, and best practices in factory upgrading and manufacturing improvement.
- Develop relationships, with external suppliers to ensure the very best reputation within the industry, and receive the service required to ensure that the operational service team can deliver the highest quality product and the highest financial return.
- Work closely with the suppliers to ensure correct stock levels are available in the main warehouse and branches.
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements.
- Ensure that the industry standard with regard to safety and hygiene.
- Champion a training culture within the service team to ensure succession planning, and a culture that exceeds the very best the industry has to offer.
- Constantly review the product range to ensure that suppliers deliver to stated agreements, best practices are followed and technological advances are sought.
- Participate in food development planning.
- Representative on the H&S Committee and the first point of contact for the Environmental Health Officer, and responsible for investigating any alleged food poisoning cases, for reporting to the GM.
- Responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits.
- Representative for Special Events, working on each special event as the departmental duty manager. This will involve all planning associated with each event, right through to delivery.
- Responsible for ensuring spend per head is increased year on year, without jeopardizing guest satisfaction and quality.
- Maintain the F&B Management invoices and journals, manage and monitor expenditures associated with catering equipment repair, manage the asset register, and assist in budget setting each year for the department.
- Manage the incentive scheme, allocating and verifying spending and assisting in report analysis on stock and sales, highlighting and acting on any anomalies.
- Create and be required to operate within efficient labor budgets for each season, tracking labor spending and providing input regarding capital projects and initiatives.
- Take full responsibility for managing and meeting all committed budgets related to the Staff Restaurant.
- Act as a purchasing officer and budget controller for the branches, creating a professional relationship with all suppliers. This will include ordering equipment within financial constraints, invoice querying, and establishing a positive relationship with the Finance Department
- Assist in the planning and implementation of new ideas and menu specifications each season.
- Consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers.
- Provide constant leadership, counseling, advice, and feedback to the service team and related departments.
- Provide an environment of openness and trust, with constant feedback and performance coaching.
Improve Bayt Arafah Co. market position and achieve financial growth. Defines long-term organizational strategic goals, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.
As a senior in sales, It is my job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization. To achieve this, I need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future.
Also, in order to improve the company's competencies my role is to maintain stable suppliers with efficient payment terms and competitive value.
Involved in setting and implementing cost strategy in order to compete in the market with current and new competitors.
Managing showroom retail sales teams, to ensure that customer service and sales targets are achieved and enhanced through cross marketing, up-selling and accessorizing. Additionally, responsible to ensure that customer handling and client conversion is professionally handled based on the brand directions and Consultative Sales Process within the framework of policies and procedures of the company.
Also, involved in managing the stockyard, transportation, procurement, and distribution among the companies branched.
Set personal targets to make self assessment every period.
Improving productivity of an organization’s employee.
Prepare and present training courses for Sales Department about customer service and sales skills.
Give training and coaching to new sales consultants.
Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance
Develop and maintain company communication. To make sure all of the employee have knowledge of Company’s events and general information.
Work effectively as a team member with other members of management and HRD.
(Sales - Customer Relationship Manager)
Manage the Sales Business Unit team.
Sitting up projects budget and quotations.
Implement the company's policies and KPIs
Leading, and training sales team.
Manage customer arrivals to maximize relationship building opportunities.
Improving the overall customer relationship, delivering reliable administrative support and customer service.
Acknowledging customers promptly and treating them in a courteous manner.
Finding out what services the customer requires to meet his/her needs, providing clear, accurate and relevant information.
Maintaining a strong knowledge of services of the company.
Assist in the analysis of customer trends to enhance sales and service management process and pre-requirements.
Sales activity planning, including reviewing existing customer files to identify sales opportunities.
Guide customers, starting from selling the service till they got it and gain their satisfaction.
(Communication Manager)
Lead the communication with our customers.
Organize the flow of information and and keep tracking all of the requests and work progress.
Prepare work progress presentation.
Distribute customers requests over our business units and follow up.
(Event Manager) job fairs
Organize related duties with event team and lead sales team to target more new clients.
Bachelor's degree in Business Administration
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