Banessa Amoranto

 Welcome visitors by greeting them in person or in the telephone with a positive, helpful attitude; answering or referring inquiries
 Answer, forward and screen phone calls. Make sure to get the complete information (name, contact details and inquiry) before transferring to the called party
 Assist visitor in finding their way around the office
 Organize conference and meeting room bookings
 Prepare meeting rooms by ensuring complete stationery and provision of coffee, tea or water if client requires
 Direct visitors by maintaining employee and extension directories
 Maintain security by following procedures; maintain and monitoring visitor logbook; issuing visitor badges
 Monitor and maintain office stationary/supplies
 Maintain safe and clean reception area by complying with procedures, ruled and regulations
 Assist with a variety of administrative tasks including copying, faxing and taking notes
 Perform data entry, documentation and filling duties
 Maintain a proper and user friendly filling and documentation control system for recording and tracking of all documents
 Liaise with department and provide clerical support
 Update employee attendance
 Monitor cleanliness of the office and reports any furniture/equipment for repair
 Perform ad-hoc administrative duties
 Receive, sort and distribute mail and deliveries
 Provide excellent customer service
 Schedule appointments

Duties and Responsibilities:
• Greet visitors and direct them to appropriate offices
• Clerical Tasks: Filing of all Rental Application Forms. Updating the schedule of renters. Open, sort and distribute incoming correspondence
• Generates reports and presentation, setting up for meetings and reordering supplies
• Monthly checking of reports sent by stores. Prepared and modified documents including correspondence, drafts and email
• Facing supplier's and store concerns. Provide general support to visitors
• To timely create Other Adjustments of Handyman, True Value and Robinson's Builders' stores
• Consolidating and monitoring the DIY Segment's Other Income Display reports.
• Monthly store visits. Effective coordination with the stores & renters regarding rented and their available fixtures that can be offered to possible renters
• Standardizing end cap, pallet and checkout counter displays across all stores (Handyman, True Value and Robinson’s Builders)
• Assist in resolving any administrative problems

Duties and Responsibilities:
 Understand product knowledge and the one who's
responsible for daily running of store
 Excellent/good customer service
 Ensure products are clean, presentable, ready to be
displayed and in correct retail price
 Organize, plan and distribute staff schedules and work
assignment
 Help, motivate, implement strategies and encourage
sales staff to achieve sales target
 Handle customer complaints, issues and questions
 Monitor the competitor's sale events, discounts and
promotions
 Know also how to handle the duties and responsibilities
of my staffs when they are not around (stock clerk,
cashier and sales associate)