Receptionist
Vibes Events
Total des années d'expérience :5 years, 10 Mois
Welcome visitors by greeting them in person or in the telephone with a positive, helpful attitude; answering or referring inquiries
Answer, forward and screen phone calls. Make sure to get the complete information (name, contact details and inquiry) before transferring to the called party
Assist visitor in finding their way around the office
Organize conference and meeting room bookings
Prepare meeting rooms by ensuring complete stationery and provision of coffee, tea or water if client requires
Direct visitors by maintaining employee and extension directories
Maintain security by following procedures; maintain and monitoring visitor logbook; issuing visitor badges
Monitor and maintain office stationary/supplies
Maintain safe and clean reception area by complying with procedures, ruled and regulations
Assist with a variety of administrative tasks including copying, faxing and taking notes
Perform data entry, documentation and filling duties
Maintain a proper and user friendly filling and documentation control system for recording and tracking of all documents
Liaise with department and provide clerical support
Update employee attendance
Monitor cleanliness of the office and reports any furniture/equipment for repair
Perform ad-hoc administrative duties
Receive, sort and distribute mail and deliveries
Provide excellent customer service
Schedule appointments
Duties and Responsibilities:
• Greet visitors and direct them to appropriate offices
• Clerical Tasks: Filing of all Rental Application Forms. Updating the schedule of renters. Open, sort and distribute incoming correspondence
• Generates reports and presentation, setting up for meetings and reordering supplies
• Monthly checking of reports sent by stores. Prepared and modified documents including correspondence, drafts and email
• Facing supplier's and store concerns. Provide general support to visitors
• To timely create Other Adjustments of Handyman, True Value and Robinson's Builders' stores
• Consolidating and monitoring the DIY Segment's Other Income Display reports.
• Monthly store visits. Effective coordination with the stores & renters regarding rented and their available fixtures that can be offered to possible renters
• Standardizing end cap, pallet and checkout counter displays across all stores (Handyman, True Value and Robinson’s Builders)
• Assist in resolving any administrative problems
Duties and Responsibilities:
Understand product knowledge and the one who's
responsible for daily running of store
Excellent/good customer service
Ensure products are clean, presentable, ready to be
displayed and in correct retail price
Organize, plan and distribute staff schedules and work
assignment
Help, motivate, implement strategies and encourage
sales staff to achieve sales target
Handle customer complaints, issues and questions
Monitor the competitor's sale events, discounts and
promotions
Know also how to handle the duties and responsibilities
of my staffs when they are not around (stock clerk,
cashier and sales associate)