Freelancer
Neilson
Total years of experience :9 years, 10 Months
Freelancing with Market Research Companies .
Doing projects in telecom, FMCG, Hospitality-
(Moderator) Conducting of business interviews with corporates in various fields, conducting of group discussions.
Qualitative research -analysis of data to be used for business decision by the clients.
Profiles Handled: Currently working as Access Optimization Manager for Indians Carrier and Enterprise LOB.
Access Optimization & Global Offnet Access Strategy (April 2010 onwards)
"Negotiations with Indian suppliers for offnet/ lastmile commercials and improving winning success ratio
"Coordination with global colleagues for regional optimization of supplier quotations- US, UK, Middle East & Asia, APAC
"Achieving YOY Cost Savings through NNI build. Volume negotiations with preferred suppliers.
"Rate Card Negotiations with suppliers and finalization of Master Service Agreements
"Initiated streamlining of service claim process
"Involved in exploring, launching of new access solution : Dongle Based Wireless Access CDMA
"Suppliers Include: TTL, Tulip, Sify, Bharti, Citicom, Aircel, MTS, Tatanet, Tikona, Vodafone, Reliance
Bid Optimization, Global Access and Feasibility Team (Oct 2009 onwards)
"Providing optimal Last mile solution to the sales for multi-location, high value bids
"Analysis of the different vendor commercials, features and providing optimal solution
"Negotiations with the help of feasibility team to obtain the least LM commercials in APAC, US, UK
Technical Relationship Management, Service Management Team (2008-2009)
"Customer review meetings with platinum customers: Wholesale Data and Enterprise accounts.
"Analysis of network uptime and link performance. Monthly presentations for review meetings.
"Network audits at PoP level to improve network uptime
"Suggesting preventive measures to avoid repeat outages
SLA Management, Service Management Team (2007- 2008)
Build SLA Management as a function for the organization
"Created process for settlement of credits starting from scratch and established it as a function
"Single handed managing all International and India based request for SLA credits of customers.
"Validating SLA claims and ensuring settlement by finance received by Carrier and Enterprise customers
Conceptualized and worked on the idea of making telecom applications available online through internet which did not exists in the Indian market.
Developed software which would help a consumer select the best deal and purchase telecom services online. The service provider is benefited by the easy reach to the prospect, elimination of intermediary and growth in revenue.
Responsibilities:
"Conceptualization and development of the idea to make it a viable, tangible business proposition.
"Single point of interface for coordination between all the partners and outside agencies such as software development and design firm, legal authorities etc.
"Conducted market survey to understand the current structure, process and margins involved of the intermediaries for selling mobile services, Prepaid and Postpaid
"Getting the business requirement transformed into software specifications for its development.
Profile: Marketing (Product development) / Credit and Collections
Product Development
"Product Development for PTBU (Pay Telephony Business Unit-STD/PCO)
"Cost-benefit analysis for new proposal of launching a mandatory Annual Maintenance Contract (AMC) for the vendors offering Tatas PTBU service.
"Involved in contracts, Business proposals & Policy formation for PTBU.
Credit and Collections or Revenue Assurance
"Coordinated, reviewed and audited the collection processes followed in different circles
"Responsible for making standard process and got it implemented resolving operational issues
"Analysis of the daily MIS reports & suggesting ideas/strategies to improve collection performance.
Post Graduated in Telcom Mangement with subjects in Marketing, Genral Management and Telecom. I have done sunner Intership at Frost & Sullivan for 2 month taking up a project on "Analysis of Interactive TV Services Market in India"
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