Basant Sarhan

Handling customer inquiries and providing timely support.
Managing and entering customer data accurately into company systems.
Ensuring that customer issues are resolved promptly and effectively.
Maintaining accurate records of customer interactions and transactions.
Assisting with administrative tasks and data management.

Call potential customers to present and sell the academys educational services and courses.
Conduct cold calls to reach new customers and introduce them to the available programs.
Guide clients to the most suitable courses based on their educational needs.
Follow up with leads to close sales.
Manage and update customer databases.
Develop strategies to increase engagement and sales through phone interactions.
Provide post-sale support to ensure customer satisfaction.