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Basel Al Refaie, Apigee Administration

Basel Al Refaie

Apigee Administration·شركة اجادة

Saudi Arabia

Higher diploma, هندسة حواسيب

Work experience

Total years of experience: 18 years, 5 months

Apigee Administration

January 2020 - Present

شركة اجادة

Riyadh, Saudi Arabia

January 2020 - Present

• Installing and configuring Apigee Edge Private (on-premise) large environment 24 servers per environment with all components (Cassandra, Message Processor, Router, MGMT, UI ... etc. ).
• Understanding of all Apigee Edge components and their roles.
• Ability to configuring Apigee Edge in:
- Generate Certificate/Enable SSL on the API gateway and configure two-way SSL to connect to the backend servers.
- Add/Remove multiple Apigee environments and organizations.
- Ability to expand, add/remove Apigee components.
- Configure custom configuration for all Apigee components.
- Add/remove virtual hosts and configure it with network Load Balancer.
- Configure Apigee for High availability scenario for all components.
- Ability to schedule backup/restore Apigee per-component.
- Installing and configuring Monetization service for an organization.
- Enable Apigee API / Products for monetization.
- Trace and troubleshoot Apigee Edge issues and problems including Monetization issues, Analytics issues, Edge Services issues, and diagnose Apigee logs.
- Ability to create tickets and troubleshooting sessions with Apigee vendor support portal.
• Understanding of Apigee APIs traffic flow.
• Updating installed Apigee Private platform components to the latest released.
• Low experience in development Apigee proxies.
• Deployment/Adding Proxies, Products, packages, developers Apps and companies.
• Troubleshoot network communication issues between Apigee components.
• Understanding of SOAP, Rest, JSON, XML basics, but no development.
• Installing and configuring ELK 3 nodes stack to integrate with Apigee platform for logging the transaction.
• Installing and configuration Apigee Micro-gateway.
• Installing Apigee High Availability Devportal on Drupal (No portal customization/web development ).
• Basic Linux and Networking skills
• Troubleshooting skills

Company industry:
IT Services
Job role:
Information Technology

IBM ESB Operation Support

September 2018 - January 2020

شركة اجادة

Riyadh, Saudi Arabia

September 2018 - January 2020

Working as Operation engineer in IBM ESB (Enterprise Service Bus) system in MOF (Ministry of Finance) in KSA-Riyadh:
• Good experience in Oracle PL/SQL.
• Little experience in Linux.
• Monitoring ESB servers and services.

Company industry:
IT Services
Job role:
Information Technology

Operation Service Support (OSS) Consultant

February 2013 - August 2018

Ejada Systems LTD.

Riyadh, Saudi Arabia

February 2013 - August 2018

-By using Visionael Studio (NRM) Network Repository Management for Mobily network which contains thousands of network parts and integrate them with InfoVista (Monitoring system).
-Troubleshooting network connectivity.
-Create and write SQL statements and scripts.
-Small experience in Linux (Solaris 10).
-Knowing of InfoVista.

Company industry:
IT Services
Job role:
Information Technology

System Engineer

June 2008 - February 2013

Ejada Systems LTD

Riyadh, Saudi Arabia

June 2008 - February 2013

-Fixing and troubleshooting PCs and laptops hardware + software.
-Installing small network and troubleshoot connectivity issues.
-Installing and configuring Microsoft windows server 2003, 2008.
-Installing and configuring Active Directory and Domain Service 2003, 2008.
-Installing and configuring Microsoft ISA 2006, TMG 2010 server as firewall.
-Installing and configuring Microsoft Exchange server 2007, 2010
Domain, DNS and DHCP Administration and troubleshooting.
-Computers maintenance and servers administration.
-Good experience in configuring Network.
-Microsoft Office Communication Server 2007 R2 installing and configuring.
-Installing and configuring Microsoft Lync 2010 in Ejada main office.

Company industry:
IT Services
Job role:
Information Technology

System Administrator

December 2007 - April 2008

Fayha learning center

Damascus, Syria

December 2007 - April 2008

PC maintenance and Network admin in Al-Fayhaa Center

Company industry:
IT Services
Job role:
Information Technology

Education

المعهد العالي للتقنيات

June 2007

June 2007

Higher diploma, هندسة حواسيب

Syria

Skills

Active Directory
Expert
Active Directory
Expert
ISA Server
Expert
ISA Server
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
Windows Server 2003
Expert
Windows Server 2003
Expert
DNS management
Expert
DNS management
Expert
ادارة انظمة
Expert
ادارة انظمة
Expert
Active Directory
Expert
Active Directory
Expert
ISA Server
Expert
ISA Server
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
Windows Server 2003
Expert
Windows Server 2003
Expert
DNS management
Expert
DNS management
Expert

Languages

English

Intermediate

Training and Certifications

Certifications
A+, Network+, MCDST and MCSE.
نيوهورايزن
Mar 2007 - Nov 2007