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basel dayoub dayoub, HR Business Partner

basel dayoub dayoub

HR Business Partner·CAOACAB

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 3 years, 10 months

HR Business Partner

August 2024 - Present

CAOACAB

Quebec, Canada

August 2024 - Present

• Managed end-to-end talent acquisition, including job posting, candidate screening,
and recruitment to ensure optimal hiring decisions.
• Built and maintained a strong employer brand to attract top consultants across the
GCC and MENA region.
• Developed and implemented hiring policies and structured a seamless onboarding
cycle to enhance new hire integration and retention.
• Drafted and managed employment contracts for remote employees, ensuring full
compliance with local labor laws and company policies.
Company industry:
Management Consulting

Culture & Engagement Specialist

July 2024 - Present

Unifonic

Dubai, United Arab Emirates

July 2024 - Present

● Led efforts to cultivate a vibrant and inclusive workplace culture aligned with company core values and strategic objectives.
● Designed and implemented a detailed events calendar, incorporating global observances to inspire and engage employees.
● Enhanced internal communications by creating engaging onboarding/offboarding announcements aligned with company branding.
● Leveraged Culture Amp for actionable insights, driving improvements in employee engagement and cultural initiatives.
● Facilitated engagement surveys, analyzed results, and developed collaborative improvement strategies.
Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

Administrative Specialist

June 2024 - February 2025

Unifonic

Khartoum, Sudan

June 2024 - February 2025

• Created a pleasant work environment ensuring high levels of organizational
effectiveness.
• Managed weekly office supply orders, invoices, and relationships with vendors.
• Managed team expense reporting, coordinating receipts, submission, and
reimbursements.
Company industry:
IT Services
Job role:
Administration

Travel Services Executive

December 2024 - January 2025

Unifonic

Istanbul, Türkiye

December 2024 - January 2025

• Developed and maintained corporate travel programs, optimizing logistics, travel
expenses, reimbursement processes.
• Implemented cost-saving measures, managing vendor agreements and negotiating
favorable terms and rates.
• Collected travel data and feedback, identifying trends and opportunities for
seamless travel experiences.
• Provided logistical and operational support, improving efficiency in administrative
processes.
Company industry:
IT Services
Job role:
Administration

Culture & Engagement Specialist

July 2024 - January 2025

Unifonic

Dubai, United Arab Emirates

July 2024 - January 2025

• Develops and implements employee engagement initiatives for a vibrant and
inclusive workplace.
• Designs and executes a comprehensive events calendar, incorporating global
observances and team-building activities.
• Collaborates with leadership to enhance culture transformation programs, boosting
employee satisfaction.
• Conducts engagement surveys, and analyzes results to develop improvement
strategies.
Company industry:
IT Services
Job role:
Human Resources and Recruitment

Senior Corporate Services Executive

May 2024 - December 2024

Unifonic

Dubai, United Arab Emirates

May 2024 - December 2024

• Managed travel and mobility programs, handling end-to-end flight, visa process,
accommodation, and transportation for domestic and international travels.
• Enhanced onboarding and offboarding workflows, ensuring smooth employee
transitions.
• Partnered with HR and People teams to implement employee engagement and
retention initiatives.
• Provided HR support, responding to employee queries on policies, career
development, and compliance.
• Organized company-wide employee welfare programs to foster a positive work
environment.
Company industry:
IT Services
Job role:
Administration

People Success Specialist

May 2024 - July 2024

Unifonic

Dubai, United Arab Emirates

May 2024 - July 2024

• Managed government relations and compliance, ensuring 100% adherence to labor
laws and regulations.
• Negotiated vendor contracts, saving $20K in business mobile plans through process
improvement solutions.
• Oversaw corporate travel management, optimizing policies and reducing expenses
by 20% across 10, 000+ bookings.
• Led workspace management, optimizing policies, office logistics, equipment
maintenance, and facility operations.
• Established a centralized employee service desk, providing timely support and
internal queries.
Company industry:
IT Services
Job role:
Human Resources and Recruitment

HR Generalist

May 2023 - July 2024

unifonic

Dubai, United Arab Emirates

May 2023 - July 2024

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

POS Representative

May 2024 - May 2024

Syriatel Telecommunication

Damascus, Syria

May 2024 - May 2024

• Assisted customers with account inquiries, billing, and service activations.
• Maintained accurate customer records, ensuring data integrity and compliance.
• Supported finance and cash operations ensuring seamless retail transactions.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Assistant Manager

January 2024 - January 2024

In House Cafe Group

Khartoum, Sudan

January 2024 - January 2024

• Managed budgets, expense control, reimbursements, and salaries.
• Managed weekly & monthly financial reporting.
Company industry:
Hospitality & Accomodation

Administrative Specialist

June 2018 - February 2019

unifonic

Khartoum, Sudan

June 2018 - February 2019

Company industry:
Telecommunications
Job role:
Administration

Education

Istanbul Bilgi University

March 2023

March 2023

Master's degree, MBA

Türkiye

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Master of Business Administrative

Damascus University

March 2016

March 2016

Bachelor's degree, Banking and Insurance

Syria

GPA (percentage): 75%

GPA (percentage): 75%

Faculty of Economics

Skills

Engagement
Expert
Engagement
Expert
Culture Change
Expert
Culture Change
Expert
Global HR
Expert
Global HR
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
HRIS
Expert
HRIS
Expert
HRIS
Expert
HRIS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
AMP PROBES
Intermediate
AMP PROBES
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
Data Analysis
Expert
Data Analysis
Expert
Project Management
Expert
Project Management
Expert
Executive Support
Expert
Executive Support
Expert
Regulatory Compliance
Expert
Regulatory Compliance
Expert
Budgeting & Financial management
Expert
Budgeting & Financial management
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INTERNAL COMMUNICATIONS
Intermediate
INTERNAL COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate

Languages

Arabic

Native Speaker

Training and Certifications

Certifications
aPHR
May 2025