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Basem Aly, credit and collections associate

Basem Aly

credit and collections associate

orange

Location
Egypt
Education
Bachelor's degree, Accountant
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

credit and collections associate at orange
  • Egypt - Cairo
  • My current job since October 2013

Associate Credit & Collection - consumer in Orange (present).

Premium Customer service Representative/ Team Leader Delegation at Xceed Contact Center
  • Egypt - Cairo
  • November 2011 to October 2013

.Premium Customer service Representative/Team Leader Delegation & Assist Floor at Xceed outsourcing du Emirates Telecommunications Company.

Director / Stylist Assistant at The Production Media City
  • Egypt - Cairo
  • October 2010 to February 2011

Director / Stylist Assistant The Production Media City

Customer service Representative at vodafone
  • Egypt - Cairo
  • March 2010 to August 2010

Customer service Representative at Ecco outsourcing Vodafone UK

Customer service Representative at etisalat-misr
  • Egypt - Cairo
  • February 2009 to March 2010

.Customer service Representative at Etisal outsourcing Etisalat Egypt

Customer service Representative at vodafone
  • Egypt
  • December 2009 to February 2010

Customer service Representative at Vodafone UK

Customer service Representative / Directory task at Vodafone
  • Egypt - Cairo
  • February 2007 to November 2008

.Customer service Representative/ Directory task at Wasla outsourcing Vodafone

Telemarketing /TeleSales at Ameco Tech
  • Egypt - Cairo
  • February 2005 to November 2006

.Telemarketing at Ameco Tech off-shoring account U.S.

Education

Bachelor's degree, Accountant
  • at Ain Shams University
  • September 2006

Ain Shams University Faculty of Commerce Bachelor of accounting

Specialties & Skills

Customer Service
+Endorse 1
Call Center Development
+Endorse 1
Training Plans
+Endorse 0
Computer Skills
+Endorse 0
Presentation Skills
+Endorse 0
Computer Skills
+Endorse 0
Microsoft office
+Endorse 0
Communication Skills
+Endorse 0
Presentation Skills
+Endorse 0
Leadership Skills
+Endorse 0

Languages

English
Expert
French
Beginner
Arabic
Native Speaker

Memberships

Trade union
  • non worker
  • March 2011

Training and Certifications

Professional Accounting Certification (Certificate)
Date Attended:
February 2006
Valid Until:
June 2006
Modern Accounting Certificate (Certificate)
Date Attended:
January 2010
Valid Until:
March 2011
ICDL Certificate (Certificate)
Date Attended:
January 2009
Valid Until:
November 2009
Peachtree Certificate (Certificate)
Date Attended:
February 2008
Valid Until:
December 2008
English Accounting (Certificate)
Date Attended:
February 2007
Valid Until:
October 2007

Hobbies

  • Reading , Writing novels , Drawing & Traveling
    Writing novels , i like to write short stories and many famous actors like ( Mr: Omar el Sherif , Mrs: Asad younes ,etc ) told me that i'm talented in writing this kind of stories but the media file needs for professional writers .