IT / ICAT Consultancy Solutions & Projects Manager
Johnson Controls LP Canada Ltd.
Total years of experience :20 years, 4 Months
Effectively and dynamically managing the company's technical teams and resources to meet project objectives and satisfy clients and manage ICAT projects with utmost professionalism.
Provided direction and managed IT in carrying out their assigned responsibilities, organizing work assignments, staff development and training.
Providing primary consultancy support for the ELV & ICAT environments including Nurse Call, RTLS, Blinds, Lighting systems, CCTV, Access control, Intercom, Duress station, Master clock, PA Sound system, DAS, IPT, BAS, Digital signage, and more in a major critical care facility. This facility is 1.2 million square feet and has approximately 500 care beds.
Monitor network to ensure optimal performance and manage virtual servers & VMWare. Handle business-critical IT tasks and systems. & maintain, configure & operate of the most popular systems applications (Genetec, Axis, Austco, C-CURE, Lutron, CommScope, PicoSign, Primex, Alphacom, Avaya IPT, iSTAR, AlphaPro, Zenitel, Metasys, ZABBIX, LibreNMS…..
Enable faster and smarter business processes and implement analytics for meaningful insights. Nurture dependable IT infrastructure and networking that’s always up and running. Partner with internal partners to communicate project status, activities, and achievements.
Coordinated with engineering teams to develop custom solutions for customers' unique requirements.
Worked closely with vendors to identify compatible products that met business needs within budget constraints.
Maintain & configure essential IT operations, including operating systems, security tools, applications all servers, network infrastructure, Sophos routers and Ubiquiti network switches, Meraki Wi-Fi access points, email systems, laptops, desktops, software, and hardware.
Troubleshooting any hardware or infrastructure issues in both the office and plant.
Maintain security camera systems and cyber security standards, evaluate & recommend security improvements.
Maintain daily network backups and images of servers.
Maintain Office 365, SharePoint, and Azure.
Perform cabling, installation, configuration, maintenance, inspection and troubleshooting on Integrated Nurse Call systems in facilities for Hospitals, Health Care & Long term care (Nursing Homes) in GTA like SickKids, UHN, THW, BGH.
Perform installation, configuration, network infrastructure & commissioning for complete Nurse call and Sound systems for the first biggest smart hospital project in Canada (Mackenzie Vaughan Hospital with 500 beds capacity).
Integrated Fire alarm, Lighting system, Smart bed, Master clock system, PA Sound system, MH Door sensors system, and RTLS with Nurse call systems to complete the smart hospital requirements.
Handling cloud automation services for flight operations and technical support for all resources.
Provides the first level of technical support to end-users. Maintains computer hardware, and software, and performs upgrades. Assists users with computer/printer/network connectivity issues.
Advises users on software compliance issues on the desktop as MS Office Apps (Outlook, Word, Excel.) & others.
Working on Behalf of the biggest airlines for cancelled flights or passengers having Mis-connections flights.
Offering assistance to airlines to provide distressed passengers (PAX) with a high-level concierge service to organize hotel accommodation and transportation.
Worked with Ecco.AB as a Remote Sales Representative, and I was responsible to generating new business through prospecting activities (over the social-media, Internet, telephone and in person)
Promoting new products and new solutions to clients.
also Responsible for a business services for smart integrated solutions, projects management, consultancy services & engineering, IT & Low current systems solutions integration.
Turnkey implementation services, construction & maintenance.
Managed sales products & services for Data Center Infrastructure Passive Services & Low Current Systems Solutions as Technology Consulting & Security Solution (Access Control, Fire Alarm, RFID, RTLS, Nurse Call System & IP-CCTV), Automation System, Internet of Things-IOT, Building Management Systems BMS, Bandwidth, Digitalization & Smart Building.
Total Solution for Data Center, Cabling Management & Project Design, DC Cold Containment, Consultation on DC Solutions, Data Center Monitoring System DCIM,
Making Complete Systems Solution Offers to Client According to their Requirements and attending client meetings to gather the system requirement and preparing commercial offers & submitting to clients apart from these presenting technical, commercial presentations to clients.
Generating new customer databases and targeting potential customers. Managing relevant profitability.
Keeping strong associations with the different vendors, OEM, and product partners for strategic sales.
Worked as a Low Current Division Director (Management & Engineering) for security and electronics works for private customers such as Hospitals like KFMC, Dahran Military Hospital Project, SMC T3 Project, Al-Marai & Al-Safi projects and other customers.
Also working as a Projects Manager for SMB and private customers for Hospital Low Currant Systems, Nurse Call System, CCTV, Security Systems, Systems Integrator, Networking, Biomedical, Electrical & Lighting projects and all support systems solutions for integrated systems solution with international requirement products.
Worked as a Sales Account Manager for Enterprise, Banking and Private Organizations sectors for all Network and Integrated Systems Solutions with Cisco, Extreme, Aruba, and Juniper Products.
Coordinating with the Pre-sales Division to prepare the site survey for the customer.
Opening new horizons of business by getting the maintenance contracts for our large accounts.
Following our Post-Sale Division to solve any problems it may appear to ensure that a good response and service are provided.
Following the new installations with the Installation Section at the customer site.
Negotiated contracts with vendors to achieve optimal pricing and discounts for clients.
working as Sales Engineer & marketing of Bluecoat Internet Caching and security Appliances, LAN Solutions based on Foundry Networks L2/3 and L4-7 LAN Switches and Internet high speed routers, WAN solutions based on VanguardMS, routers, Security solutions based on Nokia appliances and Checkpoint Firewall-1, and test & measurement systems based on Fluke Networks.
Establishing major positions with leading corporate and enterprises
Developing and delivering sales presentations, consultative meetings
Developing excellent experience in the Saudi market and established strong relationships with key accounts.
Working with company team at tendering and costing in the advanced security solution department and make so many site survey for most security projects to give the customers the best solution they need.
Working as a BMS System Engineer at the HARADH GOSP-2 and HARAD Bachelor
Camp (ARAMCO), configure the HVAC Controllers and Monitoring System,
Commission and pre-commissioning for all systems from the Panels up to the field
components with programming the Invensys controllers at computer programs
like Viso, and Satchwil program, Trouble shooting, in Electronic & Electrical and
others in Software & Hardware.
Project Management
IPT Project