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Bashar Hasan Qasim Ali Algaady, Telemarketing Specialist

Bashar Hasan Qasim Ali Algaady

Telemarketing Specialist·YOUtelecom

Yemen

Higher diploma, English Language

Work experience

Total years of experience: 17 years, 6 months

Telemarketing Specialist

May 2024 - Present

YOUtelecom

Sanaa, Yemen

May 2024 - Present

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Represenative

November 2022 - Present

YOUtelecom

Sanaa, Yemen

November 2022 - Present

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Senior Executive Manager of a Clothing, Fashion, and Tailoring Exhibition

January 2008 - November 2021

Al-Haj Hasan Clothing Exhibition

Al Jabin, Yemen

January 2008 - November 2021

Company industry:
1374
Job role:
Sales

Education

Faculty Language Institute

November 2023

November 2023

Higher diploma, English Language

Yemen

GPA (rating): Excellent

GPA (rating): Excellent

Faculty Language Institute

November 2022

November 2022

Higher diploma, Information Technology

Yemen

GPA (rating): Excellent

GPA (rating): Excellent

Alnasr School

April 2022

April 2022

High school or equivalent, Science Stream

Yemen

Skills

Customer Handling
Expert
Customer Handling
Expert
Document Review
Expert
Document Review
Expert
Customer Service
Expert
Customer Service
Expert
Commerce
Expert
Commerce
Expert
Telemarketing
Expert
Telemarketing
Expert
Front Office
Intermediate
Front Office
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
Call Center
Expert
Call Center
Expert
Customer Care
Expert
Customer Care
Expert
مهارات الاقناع
Expert
مهارات الاقناع
Expert
مهارات التواصل الفعال
Expert
مهارات التواصل الفعال
Expert
مهارات التفاوض
Expert
مهارات التفاوض
Expert
مهارات العمل الجماعي
Expert
مهارات العمل الجماعي
Expert
مهارات العمل تحت الضغط
Expert
مهارات العمل تحت الضغط
Expert
Administration
Intermediate
Administration
Intermediate
Sales
Expert
Sales
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Accounting
Intermediate
Accounting
Intermediate
Marketing
Expert
Marketing
Expert
Teamwork
Expert
Teamwork
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Institutional Planning
Cybersecurity
Human Resource Management
The Professional Employee
Comprehensive Professional Marketing
Secretarial and Office Management
ICDL

Training
Business Correspondence
Faculty Language Institute
TESOL-Teaching English to Speakers of Other Languages
Faculty Language Institute
Art of Public Speaking and Overcoming the Fear Barrier
Sun-Rise for Projects and Services
Development of Call Center Employee's Skills
DevPro Consulting

Hobbies and interests

الاستكشاف
السباحة
كرة القدم
تعلم اللغات
قراءة الكتب