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basma benyakhlef, Operations & Project Consultant

basma benyakhlef

Operations & Project Consultant·AI Wealth Management Platform

United Arab Emirates

Master's degree, marketing

Work experience

Total years of experience: 7 years, 1 months

Operations & Project Consultant

January 2025 - January 2026

AI Wealth Management Platform

Dubai, United Arab Emirates •Hybrid

January 2025 - January 2026

• Designed the operational framework supporting brand launch and go-to-market execution.
• Coordinated workflows across branding, product, and communication teams.
• Defined execution roadmap and launch readiness requirements.
Company industry:
Banking

Operations & Project Manager

January 2024 - January 2026

Pet Brand

Dubai, United Arab Emirates •Remote

January 2024 - January 2026

• Managed Shopify operations, order fulfillment, and logistics coordination.
• Led daily operations across sales, customer service, and fulfillment.
• Managed influencer partnerships and growth initiatives to increase revenue and brand visibility.
• Led team performance through weekly KPI reviews, planning, and process improvements.
Company industry:
Catering, Food Service, & Restaurant

Operations & Project Manager

January 2023 - January 2025

Supplement Brand

Abingdon, United States •Remote

January 2023 - January 2025

• Managed Shopify and marketplace operations, product listings, and order workflows.
• Coordinated influencer collaborations and external partner execution.
• Monitored KPIs and implemented operational improvements supporting growth.
• Developed scalable processes to improve efficiency and execution consistency.
Company industry:
Supermarket

Operations & Project Manager

January 2022 - January 2023

Amazon

Barcelona, Spain

January 2022 - January 2023

• Managed Shopify operations and marketplace activities for the French market.
• Monitored conversion, customer experience, and commercial KPIs.
• Coordinated logistics, supply chain, and influencer initiatives supporting market growth.
• Delivered performance reporting and operational improvements.
Company industry:
Internet & E-commerce
Job role:
Management

Marketplace Operations Manager

January 2021 - January 2022

renovo

Barcelona, Spain

January 2021 - January 2022

• Managed seller performance, compliance, and marketplace operations.
• Analyzed data to identify growth opportunities and process improvements.
• Resolved listing, logistics, and account health issues with internal stakeholders.
Company industry:
Fashion & Apparel

Marketplace Operations Manager

January 2020 - January 2021

Renovo

Barcelona, Spain

January 2020 - January 2021

• Managed French marketplaces including Vestiaire Collective and Back Market.
• Oversaw catalog quality, listings, and marketplace operations.
• Improved workflows, customer experience, and marketplace performance.
Company industry:
Facilities & Property Management
Job role:
Administration

Digital Marketing Intern

January 2019 - January 2020

123 Compare Me

Barcelona, Spain

January 2019 - January 2020

• Supported digital campaigns, reporting, and performance tracking.
• Assisted with SEO, SEM, content automation, and website updates.
Company industry:
Hospitality & Accomodation

Education

eae business school

June 2019

June 2019

Master's degree, marketing

Spain

EAE Business School

January 2019

January 2019

Master's degree, Marketing

Spain

Beijing Union University

January 2018

January 2018

High school or equivalent, langueas

China

ISMAC

January 2017

January 2017

Bachelor's degree, Administration And Business Administration

Morocco

Skills

BUSINESS OPERATIONS

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

E COMMERCE

Intermediate

INFLUENCER MARKETING

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROJECT MANAGEMENT

Intermediate

SHOPIFY

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Native Speaker

French

Native Speaker

Spanish

Native Speaker

Training and Certifications

Certifications
Languages Program