Bassam Mustafa, Senior Sales and Costumer services Officer

Bassam Mustafa

Senior Sales and Costumer services Officer

Dubai Islamic Bank

Location
United Arab Emirates - Dubai
Education
Master's degree, systems analyzing engineer
Experience
16 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 11 Months

Senior Sales and Costumer services Officer at Dubai Islamic Bank
  • United Arab Emirates - Dubai
  • My current job since December 2011

Sellling investment products; medium and long term invetments and Takaful Programs

Senior Sales Officer at National Bank of Abu Dhabi
  • United Arab Emirates - Dubai
  • April 2008 to September 2011

I am working in Investment Department offering an extensive range of investment, deposit, insurance, banc assurance products, Corporate, Personal accounts, payroll accounts, liabilities products. The job includes direct field sales of liability products. To deliver a superior level of service as dedicated Private Banker.

Property Consultant at Damac Properties
  • United Arab Emirates - Dubai
  • September 2008 to November 2008

Plan of achievement: understanding the local market and the company’s products, study of the markets abroad and investors needs and the benefits of the UAE investments environment finding new costumers for the company from new markets (Russia, Ukraine, china, Azerbaijan…) who are interested to do business in UAE, understanding the agent’s and customer‘s need and keep them updated with all required information, follow up each case and stay in touch with all agents and costumers.
terminated in 11/11/2008 for the reason of internal restructure due to the global crises.

Sales officer at Mashreq Bank
  • Qatar - Doha
  • April 2007 to April 2008

The job includes direct field sales of cross sales products like Personal loans, Credit cards. Also arranging deals for pay roll costumers, handling customer accounts, follow up banking history for the costumer

Education

Master's degree, systems analyzing engineer
  • at National technical university (Kharkov polytechnic institute), Ukraine.
  • July 2006

computer –aided systems.

Specialties & Skills

Customer Service
customer service
communication skills
Computer skills
accounting and finance knowledge

Languages

Arabic
Expert
English
Expert
Russian
Expert