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Bassam Shabaneh, Deputy shopkeeper

Bassam Shabaneh

Deputy shopkeeper·Ikea

Jordan

Bachelor's degree, Marketing

Work experience

Total years of experience: 20 years, 9 months

Deputy shopkeeper

October 2013 - Present

Ikea

Amman, Jordan

October 2013 - Present

• Share product benefits and information with customers
• Provide visitors with a positive shopping experience by ensuring customer convenience standards in my designated sales area
• Ensure merchandise is presented according to IKEA standards and is properly labeled and signed
• Maintain Basic Actions
• Adhere to inventory control procedures
• Use available resources to educate myself on product features, services and customer selling techniques

Company industry:
Sales Outsourcing
Job role:
Sales

Showroom Sales

July 2012 - October 2013

Zing Furniture

Amman, Jordan

July 2012 - October 2013

• Coordinate with guests for store presentation.
• Assist in recruitment of all sales professionals.
• Provide training to selling team and maximized results.
• Develop and maintained efficient environment and reduce turnover.
• Ensure compliance to all policies and procedures.
• Implement sales promotions and implement merchandise.

Company industry:
Sales Outsourcing
Job role:
Sales

Sales consultant

October 2009 - December 2011

Yellow Pages

Amman, Jordan

October 2009 - December 2011

• Supervise established client accounts, Contact clients on a constant basis to establish effective working relationship, and maintain relationships with the company customers.
• Monitors, reviews and reports on all marketing activity and results.
• Analyze market potential and research prospective customers and potential profit
• Prepare sales contracts, proposals, presentations and other.
• Work on training new company employees
• Handled and resolved any complaints or concerns from customers
• Build and strengthen professional relationships with clients, peers, and supervisors
• Represent company brand with poise, integrity, and positivity.

Company industry:
Advertising
Job role:
Sales

Car Services Facility Manager & Co-owner

March 2005 - October 2009

Grand Central Station

Amman, Jordan

March 2005 - October 2009

• Maintain overall operations of the car wash facility
• Train employees in best practices for car washing and client dealing
• Deal with clients in order to handle complaints and requests
• Maintain stock inventory and order supplies
• Handle scheduling of personnel
• Oversee equipment maintenance
• Order replacement parts
• Ensure cleanliness of the facility

Company industry:
Other Business Support Services
Job role:
Administration

Education

The University of Jordan

June 2009

June 2009

Bachelor's degree, Marketing

Jordan

• Bachelor degree of Marketing Coursework: Marketing Management, Strategic Marketing Management, Management Skills Development, Financial Management, Promotion and advertising, etc.

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Leadership
Expert
Team Leadership
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Leadership
Expert
Team Leadership
Expert

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Certifications
English Language course
American Language Center
Mar 2009 - May 2009
Advertise Effectively
• Talal Abu Ghazaleh Organization
Aug 2009 - Aug 2009