Bassem Ahmed, Senior Business/System Analyst and Product Owner

Bassem Ahmed

Senior Business/System Analyst and Product Owner

Silicon Expert

Location
Egypt - Cairo
Education
Doctorate, Ph.D. Student in Business Administration
Experience
23 years, 6 Months

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Work Experience

Total years of experience :23 years, 6 Months

Senior Business/System Analyst and Product Owner at Silicon Expert
  • Egypt - Cairo
  • July 2017 to March 2024

Analysis of all phases of company project applications including BOM and API services. Utilizing outstanding management and analysis skills. Gathered system/business requirements. Developed effective project plans. Monitored milestones and adjusted the project plan accordingly. Created and delivered reports and recommendations. Collaborated with clients to coordinate support and documentation. Utilized Business Analysis and Agile methodologies and SAFe.

System Analyst and Project Manager at Ministry of Awqaf and Islamic Affairs
  • Qatar - Doha
  • February 2009 to December 2015

Spearheaded all phases of ministry project applications including budgets, stores, HR, Islamic libraries, Islamic Relations, top management dashboards, Islamic student management systems, endowments website and public services. Utilizing outstanding project management and analysis skills. Gathered business requirements. Developed effective project plans. Identified crucial dates and resource requirements. Monitored milestones and adjusted project plans accordingly. Created and delivered reports and recommendations. Collaborated with clients to coordinate systems testing, installation, support and documentation. Utilized Project Management, Agile and ITIL methodologies.

Accomplishments:
• Delivered all projects within budget and time allotted, resulting in complete customer satisfaction.
• Established and maintained strong and effective collaborative team relationships.

Research and Development Department Manager at Techno Wireless
  • Egypt - Cairo
  • January 2008 to December 2008

Prepared, oversaw and coordinated operations for multiple projects in arenas of information technology, systems integration, business process management and re-engineering. Orchestrated and managed project budgets. Defined project scope. Established objectives. Developed plan for staffing, resources and deliverables. Identified key issues, approaches and performance metrics. Scheduled project timelines and milestones. Formulated effective risk management plans. Built and directed multi-disciplinary project teams. Coached, supervised and served as mentor to project staff. Tracked project deliverables. Managed quality assurance. Implemented and oversaw project changes. Developed and presented progress reports, employing knowledge of project goals, resources and tracking metrics. Utilized communication and customer service skills to maintain communication with project stakeholders and successfully manage expectations. Evaluated each project and assessed results.

Projects Managed:
• Reporting system (Standalone system to create customized reports and graphs)
• CMS applications and services
• IVR systems
• SMS applications and services
• Competition applications on TV, Web, IVR and Egypt-based mobile providers

Senior Web Developer at General Authority of Minors Affairs
  • Qatar - Doha
  • November 2005 to November 2007

Developed successful, efficient applications for government authority including human resources, budgeting, stores, finances and e-Services, IVR, attendance system and archiving system utilizing exceptional web application development skills, up-to-date technical expertise and knowledge of government operations.

Senior Web Developer at GNS
  • Egypt - Cairo
  • May 2005 to November 2005

Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop internal government web and desktop applications for KSA Water and Electricity Ministry. Completed projects on time and within budget.

Senior Web Developer at Ministry Of Endowment and Islamic Affairs
  • Qatar - Doha
  • September 2003 to February 2005

Utilized ASP.NET, VB.NET and C# (front end) and Oracle (back end) to develop web and desktop applications for mosques, eServices and endowment systems.

e Business Developer at e - Business Solutions Enabling Group
  • Egypt - Cairo
  • January 2001 to August 2003

Developing successful applications in banking, real-estate, advertising web banners
and archiving.

Marketing Coordinator at El Massara Company for Engineering Industries
  • Egypt - Cairo
  • December 1998 to December 2000

Successfully managing daily marketing operations
and conducting outstanding marketing presentations.

Education

Doctorate, Ph.D. Student in Business Administration
  • at Apollos University
  • May 2022
Master's degree, MBA in Technology Management
  • at Assam Don Bosco University
  • September 2015
Bachelor's degree, Computer Science
  • at Higher Institute of Qualitative Studies
  • May 1997

BSc. of Computer Science

Diploma, Computer Science
  • at Higher Institute of Qualitative Studies
  • May 1995

Computer Science Diploma

Specialties & Skills

Consulting
IT Project Management
System Analysis
IT Management
Sun Certified Java Programmer
PL/SQL , MS Access,Crystal Report , MS Interdev , MS FrontPage , DHTML , XML , Java Script , Flash
VB 6 , VB.Net , C# , JAVA , COM , COM + , DCOM , Oracle , SQL Server , T-SQL
Capability Maturity Model Integration (CMMI)
Photoshop , IIS , ASP , IIS Application ASP.Net , JSP , Applets , Servelts
PMP Certified from PMI
MS Visio, Visual Paradigm, Primavera, MS Project, MS Team Foundation (Agile & CMMI)

Languages

English
Intermediate
Arabic
Expert