Utilities Sales Specialist
ABB
Total years of experience :20 years, 0 Months
Responsible for Water & Electricity utilities in the Jordanian market
• Successfully meet set quarterly and annual targets.(Revenue, EBITDA, OTD, NWC, +OCF)
• Profit levels after execution were always higher as compared to forecasted costs.
• Demonstrated ownership resulted in customer loyalty, top management trust, and sales confidence.
• Succeeded to harmonize a wide team of project engineers, designers, production, supply chain, logistics, and business controllers to ensure that all are pulling toward timely revenues.
• Spreading the customer satisfaction culture as the driving force of a sustainable business.
• Succeeded to spread the culture of sensing financial KPIs among the team. And how to make relevant decisions in controlling other stakeholders in the value chain.
• Facilitated technical approvals of strategic projects such as Holy Makkah Haram Extension, KAIA, Riyadh Hilton, KFSH, Kingdom Tower & Riyadh Metro
• Becoming known reference in the organization because of the demonstrated in depth knowledge of the giant Saudi Bin Laden Group, its affiliates, and concerned consultants in terms of their internal processes, procedures, and communication channels at different organizational levels, and the best practices of conducting successful business.
Responsible for the Thermal Power Services: overhauling, inspections, Spare Parts for Generator, Steam Turbine, Gas Turbine, and Boilers. In Jordanian, and Syrian markets.
•Facilitated signing a ten - year service agreement with SEPCO. The contract includes the delivery of new and reconditioned parts as well as supervision manpower for the execution of major inspections on all three units installed at the plant.
• Electromechanical products, including Gas Turbines (TurboMach a caterpillar company).
• Supervised a team of three sales engineers
• Raised the sales volume in Jeddah branch from 4MSAR to 19 MSAR
• Created a prospected lead for the sales of GAS Turbine in one of the ceramics factories.
• Restored the drifted business relationship with some lost clients like SAVOLA and MEPCO.
• Penetration into big contractors like INMA, and SBG, where inquires started to flow
• Submission for qualification in GACA.
• Successful Participation in Privatization transformation program. Certificate of appreciation presented by the transformation steering committee for the Contribution in Key Operational Plans (KOP) implementation In the following areas:
Alignment of Supplies Procurement & Tendering Policy. Owner.
Call-Off Contracts, and Consignment Based Agreements, Owner.
Manufacturing Vs Outsourcing, Member.
Rent Vs Own, Member.
Pole Plant Strategy Development, Member.
Technical Specifications Unification between IDECO & EDCO, Member.
• Heavily contributed to the Implementation of the requirements of ISO 9001, 14001, and 18001.
• Introduction of vendor qualification systems, approved vendor list, and approved item list
• Noticeable Reduction in stock levels, without compromising on operations needs.
Responsible for power Products: Primary & Secondary Switchgear, Package Substations, Dry & Oil Distribution Transformers, prefabricated electric centers, mobile electric centers.
• Certified Live Line Maintenance for the 33kV Over Head Lines.
• Shift Engineer for emergencies operating the distribution systems in the concession territory.
• Ring Distribution System Operations, and power system maneuvering during faults.
• M&O of main substations 33/11kV, 20/25 MVA.
• Managed a wide team of technicians and supervisors in substations section.
• Proven ability of Technical Bids evaluation, inspection, and manufacturers’ qualification.
Master of Business Administration: Thesis: Energy Sector Privatization - Managerial Transformation & Resistance to Change. A real life case study during the transformation of Irbid Electricity Co. being an electricity distribution utility from public into private organization governed by the Distribution License boundaries issued by ERC, and the constraint of the new business model introducing major changes into the organizational dimensions. The researcher was able to observe, monitor, and measure the resistance levels towards important dimensions of the new business model, identifying main weaknesses, strengths, opportunities, and threats. Finally the study suggested some recommendations that founded to be very useful facilitating the transformational objectives.
Electrical Power & Machines Engineering