IT Internal Auditor, ISO 27001 LA, COBIT 2019F
Ooredoo - Tunisia
Total years of experience :13 years, 11 Months
- Conducting IT audit assignment as per annual internal audit plan.
- Providing technology audit coverage in integrated audits through risk assessment, audit
planning, testing, reporting, and issue closure verification
- Providing Telco and IT consulting activities to assist Internal Audit Department
- Conducts special audits requested by management
Main projects:
1- Postpaid and prepaid management
2- IT & network maintenance and support
3- VAS and Revenue share management
4- Roaming services
5- Procurement Management
6- ICOFR
Charging system administration (RedKnee):
‐ Responsible for designing and implementing new offers and services
‐ Understand and translate business needs to efficient End-to-End charging solutions
‐ Defining architecture and Call Flow Design
‐ GY interface and Diameter traffic administration
‐ Ensure efficiency and effectiveness of charging solutions implementation on IN
application and northbound/southbound systems
‐ Handling complaints and resolution of technical escalations
Electronic and voucher recharge system administration (PayMobile):
‐ National and international recharge partner integration
‐ Electronic and physical vouchers management
‐ Distribution and sales network management
‐ Contribute to designing and validation of new features and products
‐ Deployment of test bed platform, IT integration, technical and functional testing
RedKnee 3.3 IN Unified upgrade project: Storage designing, IT integration with Mediation
Zone, provisioning, CRM, Data warehouse, Revenue Assurance, PayMobile …
Integration and management of Mobile Money solutions (MobiFlouss and MobiCash)
This was a short term assignment at Ooredoo Group as part of the Global Talent Mobility program launched by the Group
- Responsible for managing Ericsson Revenue Manager Proof Of Concept Project
- Developing strategy for digital BSS transformation for Ooredoo Operations
Revenue assurance and network tools support:
-Connectiva RA system support engineering and ETL designing and management (PL/SQL, RedHat, Oracle DB 11g, Toad, JBoss, Talend ...)
- Development of Network performance management and monitoring tool. It has the ability to provide network performance data of multi-vendor and multi-technology networks ( 2G and 3G) throughout the RAN subsystem (Oracle DB 11g, shell scripting, Java, Swing, Talend ...)
- Development of Revenue Assurance Supervision Interface, internal tool that helps to monitor and manage data collection, transformation and population jobs (Oracle DB 11g, Hibernate, JSF, Spring security).
- Complex event processing solution based on Esper/WSO2 for fraud detection and prevention.
- Integration and administration of softwares for creating and maintaining business-critical network information (x:akta, NetGeo ..).
-Fraud detection tools integration ( Araaxe, Mobius, Fraudbuster)