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Bassem louiz Saad salama louiz saad salama, operation manager

Bassem louiz Saad salama louiz saad salama

operation manager·Linas and Dinas Diet Center

Kuwait

Bachelor's degree, Tourism & Hotels

Work experience

Total years of experience: 33 years, 4 months

operation manager

October 2017 - Present

Linas and Dinas Diet Center

Al Kuwait, Kuwait

October 2017 - Present

managing central kitchen with 70 employees with 900 clients with full meals related to quality of production, Food safty, food costing, menu development and new menu implementation, menu recipes, handling client complains and satisfaction, food delivery and handling logistic department, development of food delivery platforms like talabat, Carriage, .......
follow up on purchasing and store department, follow up with the others to keep the kitchen maintained in good condition, staff training and moral also teamwork
reporting to the CEO directly
Company industry:
Catering, Food Service, & Restaurant
Job role:
Manufacturing

Restaurants Manager

August 2016 - Present

Naraanj Restaurants

Hawali, Kuwait

August 2016 - Present

Responsible for restaurant development, marketing, P & L, cost, revenue, sales, quality of service & products), maintenance, customer satisfaction and acceding customer expectation, staffing (loyalty, team work, training, development, team moral) and market competitions
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Operation Manager

April 2014 - December 2015

Linas & Dinas Diet Center

Hawali, Kuwait

April 2014 - December 2015

Handling Central kitchen and in charge of Logistic Manager and Handling everyday over 700 customers With working 50 associates and developing and implementing Menu with competitive market.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurants & Bars Manager (F&B in charge)

July 2012 - March 2013

Stella Di Mare Beach Hotel & Spa

France

July 2012 - March 2013

Stella Di Mare Beach Hotel & Spa
- Sharm El Sheikh Egypt
Restaurants & Bars Manager (F&B in charge) July 2012 - Till 1 March 2013
Responsible for all outlets and events, budgeting, revenue, costing, quality of products & service, guest satisfactions, setting menus & pricing, F&B operational recording and filling, profit & lost finalizations, promotions, staffing & manning related to covering the operation with staff also staff training and development team work staff moral, handling guest complains, in shoring we exceeding guest expectations, Reporting to the hotel general manager.
Company industry:
Hospitality & Accomodation
Job role:
Other

Restaurants Manager

June 2010 - June 2012

Hilton Plaza Hotel & Resort

June 2010 - June 2012

Hilton Plaza Hotel & Resort
- Hurgada Egypt

Restaurants Manager June 2010 - June 2012
Hotel 224 room's hotel No. 11 for Helton Resorts in world wailed.
Job role:
Management

Restaurant Manager

December 2009 - June 2010

Stella Di Mare Hotel & Spa

December 2009 - June 2010

Stella Di Mare Hotel & Spa
- Sharm El Sheikh Egypt
Restaurant Manager December 2009 - June 2010
Did the opining hotel 300 rooms and I Setup the SOP's for all restaurant main restaurant and fine dining and ala cart casual service and the manning as well Reporting to the Food & Beverage Director.
Job role:
Management

Arabesque Assistant Restaurant Manager

September 2007 - September 2009

Four Seasons Resort

September 2007 - September 2009

Four Seasons Resort
- Sharm El Sheikh Egypt

Arabesque Assistant Restaurant Manager September 2007 - September 2009
(Main Restaurant for breakfast and Ala Cart Arabic restaurant at dinner) Reporting to the Main Dining Restaurant Manager, Restaurant open for breakfast and dinner, with a team of 28 service staff and 2 assistant managers. Reaching 600 covers for breakfast and 200 covers for dinner.
Company industry:
Hospitality & Accomodation
Job role:
Other

Tirana Assistant Restaurant Manager

January 2007 - August 2007

Savoy Hotel

January 2007 - August 2007

Savoy Hotel
- Sharm El Sheikh Egypt

Tirana Assistant Restaurant Manager (Main Restaurant) January 2007 - August 2007
➢ Part of a team in charge of a 600 seat restaurant open for breakfast lunch and dinner offering buffet style dinning with a service team of 35 staff.
Company industry:
Hospitality & Accomodation
Job role:
Other

Food & Beverage in charge

April 2006 - December 2006

El Sayadeen Resort

April 2006 - December 2006

El Sayadeen Resort *** - Nuiwbaa Egypt
Food & Beverage in charge April 2006 - December 2006
Job role:
Management

Restaurant Supervisor

May 2004 - December 2005

Main Restaurant

United Arab Emirates

May 2004 - December 2005

Intercontinental - Abu Dhabi UAE
Restaurant Supervisor (Main Restaurant) May 2004 - December 2005
➢ Reporting to the restaurant manager supervised a 200 seat restaurant with 17 staff members, restaurant open for breakfast lunch and dinner offering buffet style and a la carte service. Was also fully in charge of the restaurant during the manager's absence.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Captain

February 2003 - May 2004

Degrees

February 2003 - May 2004

Restaurant Captain (90 Degrees) February 2003- May 2004
➢ Restaurant captain in charge of a station, in a Mediterranean style award winning restaurant serving a la carte for lunch and dinner.
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Restaurant Server

October 2001 - February 2003

Degrees

October 2001 - February 2003

Restaurant Server (90 Degrees) October 2001 - February 2003
➢ Restaurant server, in a Mediterranean style award winning restaurant serving a la carte for lunch and dinner.
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

server

January 2000 - September 2001

Room Service Server January

January 2000 - September 2001

Room Service Server January 2000 - September 2001
➢ Worked as a server in a 24 hour room service operation serving 400 rooms.
Job role:
Information Technology

Captain in Police Officer Club

March 1997 - January 2000

Abu Dhabi National Hotel Company

United Arab Emirates

March 1997 - January 2000

Abu Dhabi National Hotel Company (Catering Company) March 1997 - January 2000
➢ Worked as a Captain in Police Officer Club.
Company industry:
Hospitality & Accomodation
Job role:
Other

Server then Captain

January 1991 - December 1996

Different Arabic Night Club and Nile Crouse

January 1991 - December 1996

Different Arabic Night Club and Nile Crouse from 1991 - 1996
➢ Worked as a Server then Captain.
Job role:
Sales

Education

Institute of Tourism & Hotels

May 2013

May 2013

Bachelor's degree, Tourism & Hotels

Egypt

mechanical high school

June 1990

June 1990

High school or equivalent, Industrial

Egypt

Degree: Industrial High School Diploma Graduation year: 1990 QUALIFICATION: ➢ Im hotelier expert in food and beverage operation service over 22 years experience from international chains. Joined and managed all food and beverage operation, dynamic, usually looking forward to lead and building a professional team to achieve the f&b strategy through the main hotel strategy. ➢ Fixing Budget, cost, and creating promotions for up selling and increase revenue. ➢ Have computer skills (Outlook World, Excel and PowerPoint) ➢ Fix F&B goals ➢ Profit & Loss Responsibility. ➢ Drives the implementation of HACCP standards. ➢ Managing the food and beverage services to consistently high standards with regards to brand standard. ➢ Good knowledge, skill, and/or ability required. ➢ Strong communication, interpersonal and organization skills. ➢ Demonstrated ability to priorities multiple projects. ➢ Ability to work with all levels of employees. ➢ Team leader to provide (Good moral, staff development, staff training, staff organization and destrpution related to business for vacation plan and the vacation balance, written communication skills. ➢ Self-motivated, self-training, cooperative, thinking through logical procedures. ➢ Motivation - To achieve goals. - Able to gain agreement with other and self. ➢ Leadership ➢ Organization F&B training ➢ To maintain a high standard of personal appearance hygiene at all times. ➢ To maintain a good report working relationship with staff in the outlet and all other department. ➢ To project at all times appositive and motivated attitude and exercise self control.

Skills

Food & Beverage

Expert

Catering

Expert

Food & Beverage

Expert

Banquets

Expert

Restaurants Management

Expert

Event Management

Expert

AWARD

Expert

BUDGETING

Expert

PRICING

Beginner

RESTAURANT MANAGER

STAFFING

Beginner

TRAINING

Beginner

Catering

Expert

Event Management

Expert

Food & Beverage

Expert

Banquets

Expert

Restaurants Management

Expert

Languages

Arabic

Expert

English

Beginner

Hobbies and interests

football, billiards, gem,