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Bassem Magdob, sales manager

Bassem Magdob

sales manager·electrolux

Egypt

Master's degree, retail management

Work experience

Total years of experience: 18 years, 6 months

sales manager

January 2011 - Present

electrolux

Aswan, Egypt

January 2011 - Present

Led wholesale sales strategy for home appliances, managing 466M EGP/year accounts.
Achieving (monthly, quarterly, yearly) target sales with healthy sales and distribution with daily follow up with growth with 12% to 30% .
Analyzed market trends and insights to inform decision-making; adeptly fielded customer inquiries, providing timely updates and forecasts on industry news and upcoming launches. Implemented automated reminders for overdue payments, resulting in a 25% decrease in outstanding balances and a 30% improvement in cash flow.
Resolved pricing/maintenance disputes, improving customer satisfaction scores by 58% and reducing churn.
Streamlined documentation processes for checks, VAT, and legal compliance, reducing processing time by 46%.
Handling customer returns and coordinating with the maintenance department to stay updated on their progress
Incorporate customers into our database and elevate sub-dealers to official company dealers..
Trained customers on product features, increasing repeat order rates by 36%
Monitor order deliveries to ensure timely arrival, facilitating successful sell-out and availability on customer shelves

Company industry:
Manufacturing
Job role:
Sales

Category Sales Expert

January 2008 - January 2011

Olympic Group (Zanussi)

Aswan, Egypt

January 2008 - January 2011

• Financial Integrity: Directed credit turnover strategies to prioritize high-margin
products and managed past-due invoice collections.

Company industry:
Industrial Production
Job role:
Sales

catgory sales Representative

July 2008 - December 2010

Olympic group

Aswan, Egypt

July 2008 - December 2010

Managing wholesalers in Zanussi brand (washing machine -fridge -AC-DW-Built in-water heater).
Collection PAST DUE invoices of goods that received.
Solving maintenance problems with customers.
Collected stocks of customers and monitoring turn over.
Optimized in-store product displays, elevating brand visibility and sell-through rates by 22%.
Handling credit turnover and aim it to the most profitable products .

Company industry:
Manufacturing
Job role:
Sales

corporate sales representative

March 2008 - July 2008

Vodafone - Egypt

Aswan, Egypt

March 2008 - July 2008

Managing strategic B2B and B2G accounts related to mobile lines, internet services, and internet devices
Strategically enhance sales within existing accounts to drive revenue growth
Managing legal documentation and addressing fraudulent activity to maintain a healthy account portfolio
Establish new accounts to expand our customer base

Company industry:
Telecommunications
Job role:
Sales

Education

Arab Academy For Science, Technology & Maritime Transport

July 2019

July 2019

Master's degree, retail management

Egypt

Master of business administration major retail

South Valley University.

June 2007

June 2007

Bachelor's degree, Mass Communication

Egypt

Skills

Management

Expert

Marketing

Expert

Wholesale

Expert

Retail

Expert

Sales

Expert

result driven

Expert

sell in

Expert

target management

Expert

sell out

Expert

Crm

Expert

data analysis

Expert

leadership

Expert

training

Expert

sales growth

Expert

sales

Expert

Forcasting

Intermediate

stock management

Expert

B2B

Expert

team leadership

Expert

excel

Intermediate

Microsoft Excel

Expert

Administration

Expert

Customer Service

Expert

Microsoft Office

Expert

Retail

Intermediate

Management

Expert

Teamwork

Expert

Business Development

Expert

Marketing

Intermediate

Coaching & Training

Expert

Upselling & Cross-Selling

Expert

Negotiation & Persuasion

Expert

Communication & Presentation

Expert

Time Management & Organization

Expert

Strategic Sales Planning

Expert

Industry & Product Knowledge

Expert

Sales & Profitability Focus

Expert

Multitasking & Adaptability

Expert

Visual Merchandising

Expert

BUSINESS OPERATIONS

Intermediate

COMMERCIAL FINANCE

Intermediate

MARKETING STRATEGIES

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

REVENUE GROWTH

Intermediate

SALES MANAGEMENT

Intermediate

SALES STRATEGY

Intermediate

STRATEGIC PLANNING

Intermediate

SUPPLY CHAIN

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

reading sports