Senior Account Executive
Gulf insurance group
مجموع سنوات الخبرة :11 years, 8 أشهر
- Contacting and meeting clients and do all the needful to fulfill their needs and maintain their satisfaction.
- Product marketing, selling products and insure successful deals.
- Insure a proper after sell service with regards to Policy delivery and follow up with regards to documents and payment collections.
- Supporting juniors with any needed information, training and deal closing.
➢ Managing Team
➢ Contacting and meeting clients and do all the needful to fulfill their needs and maintain their satisfaction.
➢ Product marketing, selling products and insure successful deals.
➢ Insure a proper after sell service with regards to Policy delivery and follow up with regards to documents and payment collections.
- Perform as a team member in allocating and coordinating the work flow.
- Contacting and meeting clients and do all the needful to fulfill their needs and maintain their satisfaction.
- Formulating recommendations and provide a proper feedback to management regarding operational policies and procedures.
- In collaboration with management, insure the implementation of the sales and action plans.
- Handling client complains and assist in taking the proper action for problem solving.
- Product marketing, selling products and insure successful deals.
- Insure a proper after sell service with regards to title deed delivery and follow up with regards to documents and payment collections.
- Training and insure proper and recently updated knowledge of the products.
- Responsible of all the day to day operational functions including resell Authorizations, selling & reselling activities.
- Perform as a team member in allocating and coordinating the work flow.
- Contacting and meeting clients and do all the needful to fulfill their needs and maintain their satisfaction.
- Being the point of contact with all HMG Agents concerning the resell service.
- Formulating recommendations and provide a proper feedback to management regarding operational policies and procedures.
- In collaboration with management, insure the implementation of the sales and action plans.
- Handling client complains and assist in taking the proper action for problem solving.
- Effectively implement business and operational plan.
- Product marketing, selling products and insure successful deals.
- Insure a proper after sell service with regards to rents, title deed delivery, clients and follow up with regards to documents and payment collections.
- Following up with fellows & assign tasks.
- Training fellows and insure proper and recently updated knowledge of the products, policies and procedures
- Following up with the legal team with regards to the resell activities (Property Registration status, complete missing and needed documents & follow up with 10%
FIRPTA holding tax payment procedure)
- Handle the Marketing of RE/MAX brand name.
- Handle the RE/MAX magazine with its contents and publishing. Co-ordinate the content with the publisher and suggest new ways to improve the magazine.
- Responsible of All RE/MAX events, Conferences, Seminars, Receptions and Exhibitions.
- Source Advertising opportunities and placing advertisements in press - local, regional, national and specialist publications - or on the radio depending on the organization and the campaign.
- Manage the production of marketing materials, including leaflets, posters, flyers and newsletters.
- Liaise with designers and printers; organize photo shoots; arrange for the effective distribution of marketing materials; maintaining and updating consumer databases.
- Conduct marketing research, marketing plans and strategies, managing budgets, evaluating marketing campaigns and monitoring competitor activity.
** Recruitment:
- Collaborate with Administrative Team to Assist the hiring process, advertise open positions; screen applications; Conduct interviews for hiring; Perform Background checks, document thereof.
- Maintain files for resumes, Letters of interest and applications.
** Employee Relations:
- Provide information, guidance and support to individual employees and administrative team about personnel issues.
- Receive, ensure proper documentation of and categorize grievances (Employment, Interpersonal, and Business).
- Maintain Personnel Files for all employees.
- Maintain and update all required forms dealing with Policies concerning Staff communication and Professional expectations.
- Work on Employee Handbook.
- Ensure Proper Documentation for personnel files.
- Update and maintained staff data.
** Standard Operating Procedures:
- Government Affairs Management - Worked on SMART Personnel System.
Trainee (passed by the departments: teller, customer service relationship, operations management)
student assistant at the dean of students office, supervises the university study areas.
-Attended a 6 months preparatory course on • Professional in Human Resources at the Lebanese American University. - Lebanese labor law 2 days workshop, Attendance certificate - Bridge workshop in electoral systems, Attendance certificate