Retail Sales Associate
Qatar Airways
Total years of experience :1 years, 11 Months
-Provided exceptional service to a high volume of daily airline passengers.
-Presenting, demonstrating and selling high branded perfumes & cosmetics through features, advantage and benefits of the merchandise.
-Assisting in stock control, checking and counting goods.
-Maintained polite & professional demeanor to customers to encourage inquiries and order placements.
-Ensuring that a high degree of security on stocks and cash prevails at all times.
-Display strong selling & negotiating skills; overcome objections and ask probing questions to close sales.
-Worked as a team player and partner with fellow colleagues, and fostered open communication to ensure a consistent exceptional service delivery.
-Took ownership of effectively resolving client complaints liaising with the line manager and service team when necessary.
-Boosted store sales by 25% over six months through strategic merchandising and upselling techniques.