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Batoul Sinjab, Project Manager

Batoul Sinjab

Project Manager·Wigglz

United Arab Emirates

Bachelor's degree, Management

Work experience

Total years of experience: 12 years, 4 months

Project Manager

January 2024 - April 2025

Wigglz

Dubai, United Arab Emirates

January 2024 - April 2025

• Set the baseline of project presence, including legal (license and registration) and physical presence.
• Develop a full business plan, strategic objectives, product roadmap & expansion timeline, & competition analysis.
• Oversee the development of brand identity, and develop brand strategy and positioning plan.
• Supply chain management: sourcing ingredients and packaging materials, creation of production and logistics plans.
• Manage sales processes, identify sales channels, develop pricing strategies, set sales KPIs, & build sales partnerships.
• Manage all marketing activities: create go-to-market strategies, oversee the development of the website, set-up and
manage social media presence, coordinate paid-ads and organize promotional campaigns).
• Develop financial projections & break-even analysis, monitor all expenses and payments, perform financial reporting.
• Define team needs and job descriptions, hire needed staff, and manage team performance.

Company industry:
FMCG

Business Performance & Intelligence Senior Manager

June 2021 - March 2023

MTN

Damascus, Syria

June 2021 - March 2023

• Developed and implemented 3-year business plan in coordination with C-suite.
• Prepared and presented strategic reports to board members.
• Evaluated commercial performance and pricing strategies using data-driven models.
• Developed dashboards and reports to monitor KPIs and provide performance review across multiple functions.
• Optimized resource distribution to drive maximum revenue of available resources using SMART CAPEX models.
• Led a team of 4 to deliver competitive insights and strategic improvements.

Company industry:
Telecommunications

Commercial Planning Manager

April 2020 - June 2021

MTN Syria

Damascus, Syria

April 2020 - June 2021

Company industry:
Telecommunications

Commercial Planning Specialist

April 2018 - April 2020

MTN Syria

Damascus, Syria

April 2018 - April 2020

Company industry:
Telecommunications

Commercial Planning Coordinator

December 2016 - April 2018

MTN Syria

Damascus, Syria

December 2016 - April 2018

Company industry:
Telecommunications

Product Management Coordinator

July 2015 - December 2016

MTN Syria

Damascus, Syria

July 2015 - December 2016

Company industry:
Telecommunications

Marketing Research Representative

April 2012 - June 2015

scs-net

Damascus, Syria

April 2012 - June 2015

- market research (analyze current situation and looking for new opportunities)
- business, service, and sales analysis
- service planning
- service Development
- sales promotion planning
- questionnaire building
- statistical analysis
- company facebook page administration
- warehouse management/ shipping

Company industry:
Internet & E-commerce
Job role:
Research and Development

Education

Arab International University

June 2011

June 2011

Bachelor's degree, Management

Syria

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

Market Research
Expert
Market Research
Expert
Market Analysis
Expert
Market Analysis
Expert
Service Development
Expert
Service Development
Expert
Questionnaire Design
Expert
Questionnaire Design
Expert
Planning
Expert
Planning
Expert
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS PERFORMANCE MANAGEMENT
Expert
BUSINESS PERFORMANCE MANAGEMENT
Expert
ANALYTICS
Expert
ANALYTICS
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CORPORATE STRATEGY
Expert
CORPORATE STRATEGY
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Expert
PLANNING
Expert
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
MS office (word, excel, powerpoint, visio, photoshop, outlook)
Expert
MS office (word, excel, powerpoint, visio, photoshop, outlook)
Expert
Market Research
Expert
Market Research
Expert
Market Analysis
Expert
Market Analysis
Expert
Service Development
Expert
Service Development
Expert
Questionnaire Design
Expert
Questionnaire Design
Expert
Planning
Expert
Planning
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner

Memberships

Project Management Association

Candidate

March 2012

Training and Certifications

Certifications
Strategic Business Planning
Geo-Marketing Analytics Tools
PMI Project Management Professional (v6)
Pricing Academy (Foundation)
Microsoft Power BI
Student Training Completion Certificate
Technical Food Industries Company
Sep 2010 - Oct 2010
Student Training Completion Certificate
MTN Group
Aug 2011 - Sep 2011
Project Management Course Completion Certificate
New Horizonz
Jan 2012 - Mar 2012