Document Imaging Specialist
RSTN Momentum Consulting
Total years of experience :6 years, 2 Months
Worked for RSTN Momentum Consulting, which is a solution provider and systems integrator for document imaging, enterprise content management, workflow and business process management.
Professional Responsibilities: (Dubai Properties and ALICO Insurance project)
• Conversion of paper documents from 3 x 3 inches up to large format drawings to electronic documents
• Indexing and quality control, document retrieval and delivery, back file conversion reports
• Coordinating with clients
Worked at Service department of ALMOE, which deals in supply, installation and Integration and hiring of audio visual technology products.
Professional Responsibilities:
• Interact with clients through phone and emails
• Schedule and assign daily, weekly and monthly work to technicians for Site Visits and Service calls
• Follow up with technicians, clients and Sales Team
• Preparing and sending quotations
Worked at eClerx Services Limited which is a KPO. EClerx is among India’s top 25 ITES and BPO companies ranked by Dun & Bradstreet
Job Profile:
• Worked for Dell™ Computers as Brand Assistants
• Content advisers who are responsible for analyzing and drafting the content for Dell™ online and offline products.
Professional Responsibilities:
• Play the role of a team leader
• Daily client interactions
• Coordinating with the other teams of dell
• Preparation of quarterly business reports which are presented to Dell™ every quarter
• Understanding Dell™ business and its requirements to improvise the process
Worked at Ntrance Customer Services Limited for Norwich Union (AVIVA) which is one of the best insurance companies in UK.
Job Profile:
• Worked in the Life and Pensions Department responsible for dealing with Customer’s Insurance Policies.
• Part of the ‘Audit Team’ where my responsibilities were:
a) Performing Team and Process Audits on a daily basis which included meeting the team SLAs.
b) Keeping a check on the performance of the team and giving process training to team members to increase the versatility of the team.
c) Making audit reports and interacting with the clients in UK regarding the audits.
Worked at Progeon Ltd. (an Infosys company) which is associated with Cisco, USA.
Job Profile:
Booking of Cisco hardware and software products as well as dealing with service contracts for these products. I was an active “Audit Team Member” in-charge of a team of 40 agents.
Responsibilities as an Audit Team Member in Progeon Ltd:
• Interacting directly with customers through emails. Meeting daily targets for the team as well as myself
• Performance evaluation of the team and finding ways to improve the performance of the team. Delegating the tasks to the team members
• Preparation of audit reports, performance reports etc.
Worked in City International School, Wanowrie Pune as a teacher for Nursery Class. Also organized summer camp for preschool children.
B.Sc. Internship at K.E.M Hospital, Pune (Pediatric Ward) from 29 Jan 2001 till 16 March 2001
