Factory Manager
الشركة السعودية للخرسانة الجاهزة
Total years of experience :18 years, 6 Months
- manage the factory ensuring high quality business activities with maximum efficiency, production, service and profitability for the organisation.
- ensure that the team understands that the factory’s profits and achievements are reflected in all its operations and activities- including relationships and risk management
- meet your targets and those of the team as a whole
- the efficient running of the team
- contribute to training and development of the team
- assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans
- overall responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification
agreed with your manager to include:
- manage, direct and monitor the overall performance of the factory
- effective liaison with and support and assistance to the whole of the organisation
- maintain and improve mechanisms for factory production and activities, including surveying and measuring the operations, processes, outcomes and profitability and disseminate feedback to the appropriate internal entities
- utilise appropriate systems to manage factory production, functions, analysis and documentation
- direct the development of plans for the factory and production to achieve targets
- developing plans for the factory’s progress, production improvement and general growth
- support to all other units/departments with related issues
- subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
- reporting (content and format as agreed) on a monthly basis or as otherwise required
- developing plans for team activities to include strategy to achieve targets
- assist in the development and preparation of the strategy and general business planning of both the factory and the organisation as a whole.
- delegate authority and responsibility to team with supervision, accountability and review
- set an example for team members of commitment, leadership, work ethics and habits and personal character
- maintain accurate records
- responsibly use resources and control expenses to meet budgetary controls
- adhere to all organisation policies and procedures
- interact and co-operate with all members of the organisation, its suppliers and customers
From time to time you may be expected to be part of special projects as are reasonably required of your job role.
You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally
•relationship building;
•researching the market and related products;
•presenting the product or service favourably and in a structured professional way face-to-face.
•listening to customer requirements and presenting appropriately to make a sale;
•maintaining and developing relationships with existing customers in person and via telephone calls and emails;
•cold calling to arrange meetings with potential customers to prospect for new business;
•responding to incoming email and phone enquiries;
•acting as a contact between a company and its existing and potential markets;
•negotiating the terms of an agreement and closing sales;
•gathering market and customer information;
•representing their company at trade exhibitions, events and demonstrations;
•negotiating on price, costs, delivery and specifications with buyers and managers;
•challenging any objections with a view to getting the customer to buy;
•advising on forthcoming product developments and discussing special promotions;
•creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
•liaising with suppliers to check the progress of existing orders;
•checking the quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
•reviewing your own sales performance, aiming to meet or exceed targets;
•gaining a clear understanding of customers' businesses and requirements;
•making accurate, rapid cost calculations and providing customers with quotations;
•feeding future buying trends back to employers;
•attending team meetings and sharing best practice with colleagues.
•Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
•Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
•Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
•Focuses sales efforts by studying existing and potential volume of dealers.
•Submits orders by referring to price lists and product literature.
•Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
•Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
•Recommends changes in products, service, and policy by evaluating results and competitive developments.
•Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
•Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
•Provides historical records by maintaining records on area and customer sales.
•Contributes to team effort by accomplishing related results as needed.
Bachelor of English Language Major Languages
