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Beau Nieve, Collections Officer

Beau Nieve

Collections Officer·Skyecap Pty Ltd

Qatar

Bachelor's degree, Finance

Work experience

Total years of experience: 12 years, 6 months

Collections Officer

December 2024 - September 2025

Skyecap Pty Ltd

Sydney, Australia

December 2024 - September 2025

• Perform customer profile verification, including reviewing financial documents, validating signatures,
and ensuring compliance with KYC and regulatory standards.
• Managed to outperform monthly collection quotas of over AUD 100, 000.00 and assisted and processed
delinquency conversion to active accounts through restructuring customers loan facility.
• Ensures collections for commercial and retail accounts, conducting follow-ups through calls, emails,
and legal notices to ensure timely recoveries.
• Prepare and maintain accurate account records, including statements, payout letters, and
certifications, while ensuring adherence to company policies and compliance requirements.
• Collaborate with team members to improve collection strategies, verification processes, and training
initiatives to enhance departmental efficiency.
• Recommend accounts for escalation or legal action when all collection efforts have been exhausted.
• Support implementation of company policies and perform other related duties as assigned by
management to improve operational performance.
Company industry:
Financial Services
Job role:
Accounting and Auditing

Collections Agent

May 2018 - April 2024

Commercial Bank of Qatar

Doha, Qatar

May 2018 - April 2024

• Managed collections for personal loans, vehicle loans, and credit card accounts, ensuring adherence
to company policies and regulatory standards.
• Assisted clients with payment plans, arrears settlements, and loan restructuring, improving repayment
compliance and customer retention.
• Focused on the processing restructuring credit and loan obligations into one restructured facility by
processing KYC, document collection and verification, computing debt service ratio or debt-to-income
ratios, serviceability, review of credit information report from Qatar Credit Bureau and processing for
implementation of restructuring the facility.
• Processed and reconciled insurance claims and payments, coordinating directly with insurance
providers to ensure timely resolution.
• Supported API project development, providing insights to enhance CRM functionalities and drive
automation efficiencies.
• Initiated legal actions against delinquent accounts and prepared compliance documentation to support
regulatory requirements.
• Consistently achieved KPI scores ranging from 4 to 5 (with 5 being the highest) since 2018, and
contributed to process improvement projects, endorsing automation initiatives for credit processes.
Company industry:
Banking
Job role:
Banking

Junior Account Manager – Business Loans

November 2016 - May 2018

Banco de Oro (BDO) Universal Bank, Inc.

Davao, Philippines

November 2016 - May 2018

• Assisted in credit investigations, financial due diligence, and business viability analysis for
commercial clients and credit line and term loan applications ranging from 20M Phil. Pesos to
50M and above.
• Supported loan approvals by drafting credit proposals, preparing Board presentations, and
evaluating applicant creditworthiness and collateral.
• Monitored loan portfolios, processed release requests, and ensured compliance with regulatory
standards through KYC checks and risk assessments.
• Reviewed and maintained pre- and post-approval requirements, contributing to smooth credit
processing and loan booking.
• Prepared compliance reports and supported policy implementation, aiding process
improvements and regulatory adherence.
• Produced outstanding work ethics and efficiency, reflected in yearly performance appraisals and
base pay increases for being an outstanding performer.
Company industry:
Banking
Job role:
Banking

Credit & Collection Officer

July 2012 - June 2016

Maybank Philippines

Davao, Philippines

July 2012 - June 2016

Managed high-value delinquent accounts, recovering over PHP 200M in outstanding balances.

Executed intensive collection strategies, follow ups, and repossession processes for non-performing assets.

Structured repayment arrangements, legal escalations, and remedial solutions for overdue borrowers.

Prepared compliance reports, litigation tracking, and risk management documentation.

Provided legal and regulatory insights to enhance collections and compliance frameworks.
Company industry:
Banking
Job role:
Banking

Bank Assistant (Internship)

January 2012 - February 2012

ited Coconut Planters Bank (UCPB)

Davao, Philippines

January 2012 - February 2012

Rotated across various departments, including Cash Assistance and Secretarial Duties.

Assisted Branch Operations Officer with call-out activities and operational errands.

Conducted interbank inquiries for currency availability and reservations.
Company industry:
Banking
Job role:
Banking

Education

Ateneo De Davao University

April 2012

April 2012

Bachelor's degree, Finance

Philippines

Skills

Data Analysis
Expert
Data Analysis
Expert
Python
Expert
Python
Expert
SQL
Expert
SQL
Expert
Negotiation
Expert
Negotiation
Expert
Debt Collection
Expert
Debt Collection
Expert
Collections
Intermediate
Collections
Intermediate
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Banking
Expert
Banking
Expert
Debt Collection
Intermediate
Debt Collection
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
COMMERCIAL LENDING
Intermediate
COMMERCIAL LENDING
Intermediate
CREDIT ANALYSIS
Intermediate
CREDIT ANALYSIS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
RISK CONTROL
Intermediate
RISK CONTROL
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
COMMERCIAL LENDING
Intermediate
COMMERCIAL LENDING
Intermediate
CREDIT ANALYSIS
Intermediate
CREDIT ANALYSIS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
RISK CONTROL
Intermediate
RISK CONTROL
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
COMMERCIAL LENDING
Intermediate
COMMERCIAL LENDING
Intermediate
CREDIT ANALYSIS
Intermediate
CREDIT ANALYSIS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
RISK CONTROL
Intermediate
RISK CONTROL
Intermediate

Social profiles

Languages

English

Expert

Training and Certifications

Certifications
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Dec 2024